Royal Mail Contact Number

Royal Mail Contact Number

You can call at Royal Mail Contact Number 03457 740 740 if you want to have a word with the customer service department to know more about the delivery of the parcel, send mail, update your address, or place a hold on mail delivery and more.

Royal Mail is the postal service of the UK and it is accountable for the collection and delivering the mails across the UK. The letters and the parcels should be deposited in the pillars or the wall boxes, usually having red colour.

Royal Mail Contact Number

03457 740 740 / 03457 777 888

You can contact Royal Mail if you are interested in requesting a price for particular deliveries or you want an advice regarding the economical methods for shipping a parcel. You can use the above-mentioned contact number to call and ask your queries regarding the delivery of the item or reporting an issue with the delivery process. Royal Mail customer services can be of great help with redirecting the mail delivery and placing mail delivery on hold while you are not at home.

Headquarters: London
6 Jan, 17:07 GMT –
CEO: Moya Greene (May 27, 2010–)
Revenue: 9.328 billion GBP (2015)
Founder: Henry VIII of England
Founded: 1516
Motto: “With us it’s personal” “Best and most trusted”

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What are the services offered by Royal Mail UK?

Royal Mail offers a wide range of postal-related services. If you are making a choice for Royal Mail, you have the option to choose between the first and the second class mail and parcel sending options. In addition, there are express delivery options as well; with the help of this service, you can send your mail or packages within a single day. With the help of an online feature, you can also track your shipment. You will have to use a code that helps you to identify it. You can gain more information about their services by getting in touch with the Royal Mail customer support executive at 03457 740 740.

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How to contact Royal Mail UK?

Royal Mail Customer Service

If you require assistance of the courier team, you can write a letter and send it to the Royal Mail customer service address i.e.

21 S Gyle Cres



EH12 9PB

Make sure you have added the personal contact details in the letter you post. This will help the customer service representatives to contact you easily on the mentioned address. If you wish to call the customer support team, you can do it by calling contact number of Royal Mail 03457 740 740. When you call, you will be greeted by one of the customer support executives will help you out in resolving all your queries. The phone lines are open Monday to Friday, 8am-6pm, Saturday 8am-1pm and Sunday 9am-2pm.

You can also send your concerns via email and for that, you need to fill up a Royal Mail contact us form through this link –, the customer service executives will try to resolve your query as soon as possible. Royal Mail UK also offer chat facility through which you can share your concerns and ask your queries. The chat facility is available from Monday to Friday, 8 am to 5:30 pm.

How to track Royal Mail order item?

If you wish to track your item, it can be easily done by using online Royal Mail tracking order tool. Follow the link and you will have to mention the reference number of the parcel. If you have any doubt regarding tracking your order item of Royal Mail, you can get in touch with the Royal Mail Customer Service team at 03457 740 740.

What is the Royal Mail HR phone number?

If you have any query or doubt, you can call Royal Mail headquarters by dialling 03457 740 740 or you can also email them at If you are looking for other HR related contacts, you may visit

What is the Royal Mail press inquiries number?

If you are a journalist and you have some queries or concerns about the company, you can call the customer support team at 03457 740 740 and one of the team’s representatives will offer a prompt resolution for your queries. The phone number is available around the clock and 7 days a week. On the other hand, if the members of the press are interested in contacting the company, they can do it via email at Inquiries can also be made by post and the postal address is –

Group Communications Royal Mail Group

100 Victoria Embankment

London EC4Y 0HQ

What products can I send through Royal Mail?

Following are some of the prohibited goods –

  • Paint and oven cleaners are not allowed.
  • Alcoholic drinks – Content higher than 70% ABV.
  • Asbestos.
  • Batteries – Conditions apply
  • Counterfeit currency.
  • Environmental waste.
  • Drugs and narcotics.
  • Flammable liquids and solids.
  • Some electronic items – Conditions apply.
  • Ammunition – Except airgun ammunition.
  • Dry ice.
  • Explosives.
  • Obscene publications and illegal images.
  • Corrosive substances.
  • Gasses – Conditions apply.
  • Clinical and medical waste.
  • Goods made in foreign prisons.
  • Infectious substances.
  • Radioactive goods.
  • Living creatures.
  • Frozen water.
  • Pesticides.
  • Poisons.
  • Weapons.
  • Human remains.

If you still have some doubt regarding what are the things you can send, you can contact Royal Mail Customer Service at 03457 740 740, you will be assisted by one of the customer support executives who will resolve all your queries.

How to know the delivery status?

You can either check it online or you can call Royal Mail Customer Service number 03457 740 740 and you can have the details of the delivery status. While checking online, you will need 13 digit tracking number.

How to find the nearest branch office online?

If you are looking to find the nearest branch of Royal Mail online, you can follow the link – If you are facing any issue locating the nearest branch of Royal Mail, you can take the assistance of the customer support staff by dialling 03457 740 740.

How to Complain to the Royal Mail?

Before you call, it is important you have your postal/delivery details with you. Call 03457 740 740 to have a word with the customer service advisor. The advisor will listen to your complaint and he/she will give a prompt solution for your complaint. If the advisor is not able to provide you with a solution for your query, then you will be provided with a reference code so that you can track down your complaint.

What are the reasons you should call the Royal Mail complaint number?

Following are the three key reasons as why you should call Royal Mail complaint number –

  • If you want to complain about the postman or a post woman.
  • If you want to complain regarding the delivery you were anticipating.
  • If you want to complain regarding a letter or a parcel that you have sent but the recipient hasn’t received it.

How to register a redirection complaint?

If you have moved into a new house, you will need to update your address so that you get all your mails to the new address. To set up your redirection, you will need name and date of birth if you are looking for redirection along with the address and postcode of your old and new address. If you need any information or assistance regarding redirection, you can call 03457 740 740 to have a word with one of the Royal Mail Customer Service executives who will guide you in detail about it.

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