Passport Office contact number

Contact Her Majesty's Passport Office ( HMPO )

If you are finding it hard to Contact Her Majesty’s Passport Office ( HMPO ) for advice or complaints about British passports issued in the UK., then you need to dial 0300 222 0000 to get in touch with the customer support department.

Passport Office contact number: 0300 222 0000.
From outside the UK: +44 (0)300 222 0000

Passport Office london address

4th Floor, Peel Building
2 Marsham Street

One of the HM Passport Office support executives will get in touch with you who will answer all your queries related to the costs, requirements, application process, and how you should complete the forms, and various other passport related things.


If you are looking to have a new passport or you want to replace a damaged one, then dialling Passport Office contact number 0300 222 0000 will surely be of great help to you. Currently there are only seven Passport Office’s in the United Kingdom which are located in Belfast, Durham, Glasgow, Liverpool, London,  Newport and Peterborough.

You can call the passport contact number for following reasons –

  • When you want to replace lost, stolen, or damaged passport.
  • When you are looking for a renewal or amend your passport.
  • When you interested in knowing the progress of your application.
  • When you want to issue your child’s first passport.

What should you know about UK Passport Office?

If you want to apply and have a legal passport in order to travel out of the country, then UK passport office is the place to be. This office is also a governing body where all the births, adoptions, marriages, deaths and changes in name get registered.

What are the Passport Office Customer Service Hours?

If you are calling the Passport office Customer Support number then make sure you call from Monday-Friday at 8 am to 6 pm. Be informed that the holiday assistance hours may differ.

Day                    Open                    Closed

Monday                8:00 AM                6:00 PM

Tuesday                8:00 AM                6:00 PM

Wednesday                8:00 AM                6:00 PM

Thursday                8:00 AM                6:00 PM

Friday                    8:00 AM                6:00 PM

How can I get in touch with the Passport Office?

If you wish to contact HMPO (Her Majesty’s Passport Office), the postal address of the passport office is –

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Her Majesty’s Passport Office

PO Box 767



Is there any need to inform about my name change?

The passport office makes use of the details and identification provided by you while applying for a passport. The key reason behind gathering such information is to issue you the passport in a legal manner. If you have changed your name since birth either by getting married, adoption, or any other way you need to provide a documentation of proof for this before you apply for the passport, or else your application can also be declined.

If you have any doubt or query regarding the name change, get in touch with the passport office contact number 0300 222 0000 to get your queries resolved.

What should you know before applying for a passport?

If you are interested in applying for a British Passport, there are certain things you need to know. You should have a British nationality or British citizen. However, it is important to know all those circumstances in which your application can be rejected, such as –

  • You were brought back to the UK on Government’s expense but you have failed to pay back what you owe.
  • You are a suspect of some serious crime and there is also a warrant against you.
  • You have been banned from travelling by European Union/United Nations.
  • If it is a child’s passport and the court has given the order to stop the child from leaving the UK.
  • There are court orders against you not to travel.

A passport authorises your identity whenever you are travelling. Even if you don’t travel often to foreign lands, it is important to have one as they help in confirming your identity in various situations in the UK. If you are an adult applying for the passport, then it is valid for ten years.

You must be having other queries regarding applying for a passport then you can always Passport Office contact number 0300 222 0000. The customer support executives will guide you properly what you should be doing and what documents you need.

What is Passport application process?

You will have to attend an interview if you are a first-time passport holder and the interview will be conducted by the Identity Passport Service. You don’t need to be intimidated by the interview thing as it is just to ensure all the details you have offered are correct and same.

HM Passport Office has to face criticism regarding their eligibility rules regarding the issuing of UK passports. Various fraud prevention measures were also installed in order to ensure that the whole process works fine and legit. If you are a parent trying to get the first passport for your kid, then it is mandatory for you as well to undergo the fraud prevention process. This whole process is done with the help of a phone.

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If you are unable to visit the passport office due to some reason, then you can choose to apply online as well. The passport office also does offer an online facility where you, as the citizen of the UK, can log in and apply for the passport.

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For applying online, there is a requirement to fill out a form, you need to sign it, date the form on which you have filled it, and attach if any documents or photographs are required along with the form, and finally return the form for the processing. The form needs to be mailed to the mailing address which is mentioned above.

You can also pick the form from your nearest post office as well. You can also call Passport Office contact number 0300 222 0000 to book an appointment at the passport office. Make sure you have arrived at the venue ten minutes early from your actual time of appointment. If you are applying for a new passport, the processing time will take six weeks.

What needs to be done if the passport is lost, damaged, or stolen?

It is important you have returned the damaged passport. If you have lost your passport or got stolen, make sure you have not wasted your time in informing the Passport office by calling Passport Office contact number 0300 222 0000. In the event your passport is damaged, it will not be considered for identification if the photo is damaged or your personal details are no longer visible properly. Be informed that the whole process of replacing your passport takes four weeks.

How to track the passport?

If you have used the online method to apply for the passport and you have also uploaded a digital photo of yours, then you can use the Passport Tracking Service. In the event your application reference starts with PEX, you can take the assistance of the passport tracker.

All you need is to log into the passport application service and you can track the progress of your application. You can also contact Passport Office 0300 222 0000 if you have forgotten your login details. If you have applied through paper form, you can still track the progress of your application but for that, you need to wait for three weeks. You will get the update of your application process on your registered email address.

What about the passport renewal?

The renewal period of the passport is three weeks and the charges are also the same as the standard application. In the event you need a passport on an urgent basis, make sure you get in touch with the Passport Office support team by dialling 0300 222 0000 to know more about that and other formalities.

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