Income Support Contact Number: Jobcentre Plus

income support contact number

If you think you are eligible for Income support and want to apply for it, then you need to call on the Income Support contact number mentioned above. This number will straightaway connect you to the advisor where you can get all your queries solved and also apply for the benefits. You can call at the Income Support helpline only in the weekdays. The timings to contact Income Support are from 8 am to 6m (Monday to Friday).

Income Support Contact Number

Use the Income Support phone number to get in touch with the government advisors who will help you with the Income Support benefits. Whether you are applying for the first time, need advice, need status of your existing claims, call on

DWP Income Support contact number:

Jobcentre Plus Income Support contact number Freephone number

Jobcentre Income Support number:

Assistance in Welsh language:

The timings to call the above number are from 8 am to 6pm (Monday to Friday)

Also See: ESA Phone Number – Employment and Support Allowance (ESA) – GOV.UK

What Is Income Support?

Income Support is an income-related benefit in the United Kingdom for people who are on a low income..Income Support is basically set up for low income groups in UK. The beneficiaries of Income support gets Housing Benefit, assistance with health costs and Council Tax Benefit. If the person’s saving is over £6,000, then he can claim Income Support benefit. To get this benefit, one should meet the eligibility criteria which is covered in the following topics of this page. This benefit was started in the year 1988 and was introduced for the people who are living in low income or who are not actively seeking the work. The Income Support is managed by the Jobcentre Plus.

wikipedia     –      Official website       –     What is the JobCentre Plus?

income support contact number

Jobcentre Plus phone number

What Question You Might Have In Mind ?

  • income support claims form
  • how to claim for income support online
  • what information do i need to claim income support
  • how to claim income support when pregnant
  • how to claim income support for lone parents
  • how to claim income support after maternity leave
  • how to claim income support top up

Eligibility Criteria For Income Support

If you want to know about the eligibility criteria for Income Support, kindly read the points given below:

  • If your age is between 16 and Pension Credit qualifying age.

  • Either you are pregnant or a lone parent with a child whose age is below 5b years.

  • When you are unable to work because of your disability.

  • If you are a carer of your child with age less than 5 years.

  • If your savings is not more than £16,000.

  • If you have no income.

  • If you are working less than 16 hours/week and your partner also work less than 24 hrs/week.

  • You are eligible if you do unpaid voluntary work or if you are on paternity leave.

  • People who are living in England, Scotland or Wales. However, rules are different in Northern Ireland.

If the person is in full time education and is aged between 16 and 20 years and should meet any of the following conditions:

  • The person is  not living with his/her parents or a guardian.

  • The person is a parent.

  • If the person is a refugee and is learning the English language.

  • The person will continue to receive the Income Support benefits until his/her course is completed.

  • If the person has hostile relations with his or her parents or he/she is orphaned.

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Jobcentre Plus Income Support contact number

0800 055 6688

What Financial Support You Will Get?

The financial assistance you get with Income Support are as follows:

  • A basic payment which would be your personal allowance.

  • An extra payment which will be regarded as premium.

Personal allowance

For personal allowance, your age must be at least 16 years. Kindly go through the points given below to know how much you will get:

Age- 16 to 24 years.

Status- Single.

Weekly payment- £57.90.

Age- 25 year or over.

Status- Single.

Weekly payment- £73.10.

Age- 16 to 17 years.

Status- Lone Parent.

Weekly Payment- £57.90.

Age- 18 years or over.

Status- Lone Parent.

Weekly payment- £73.10.

Age- Under 18


Weekly payment- £57.90.

Age- Under 18 “higher rate”.


Weekly payment- £87.50

Age- One under 18 and other between 18 to 24.

Status- couples.

Weekly payment- £57.90

Age- One under 18 and the other 25 or above.

Status- couples.

Weekly payment- £73.10.

Age- One under 18 and the other above 18 years “higher rate”.

Status- couples.

Weekly payment- £114.85.

Age- Both 18 or above.

Status- couples.

Weekly payment-£114.85.

Income Support Number

Higher rate

If you are a couple, then you are eligible for higher rate in case if either of you are responsible for a child. In case you weren’t a couple, then each of you would be eligible for any of the following benefits:

  • Jobseeker’s Allowance.

  • Income Support.

  • Employment and Support Allowance.

income support customer service


If your partner is disabled or a prisoner or a carer, then you can claim Income Support “premium”. For more information, you can either call the Income Support contact number: or click the link: Income Support ‘premium’ .

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Income Support Benefit Contact Number

Why Would You Need To Call The Income Support Contact Number?

You can call the Income Support phone number for various reasons, some of the reasons are shared below:

  • To apply for Income Support benefits.

  • To claim your benefits.

  • If you are unable to receive your weekly payments.

  • In order to make changes to your existing claims.

  • To know about the qualifying conditions for Income Support.

  • Plus many more.

In any of the above cases or in more queries related to income support. Use the official Income Support contact phone number mentioned on this page.

Availability of Income Support Contact Number

Like other UK governmental organization, one can contact Income Support for support on the working weekdays. In case of any problem or enquiry, the Income Support contact number can be called from Monday to Friday at the timings 8 am to 6 pm. Earlier this number was available on weekends but Uk government has imposed strict rules, thus making it functionable only on weekdays. Even on the festivals, you cannot contact Income Support customer service team. However you can visit the FAQ (frequently asked questions) section available on the official website.

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What Is The Best Way To Reach Out To Income Support?

If you are looking for the best way to reach out to the Income Support team, then it is over the phone. You need to call the Income Support contact number for that. You can call the official Income Support phone number during the weekdays. Call this number from 8 am to 6pm (Monday to Friday. Standard call rates will be applied by calling on this number.

Essential Information

Thankfully, making a claim of your Income Support is simple straightforward. Before calling the Income Support contact number, make sure you have following things with you:

  • Your income information.

  • Your address details.

  • Your partner’s income.

  • Information of the people that are living with you.

Income Support Claims Contact Number

Changes In Your Circumstances

In cases when your circumstances change such as change in income or working hours, then you need to contact the DWP which is Department for Work and Pensions as soon as possible. Make sure you have the valid National Insurance number with you and also has a relevant paperwork that can significantly speed up the assistance process. The changes in your circumstances includes any of the following:

  • Home address.

  • Income or savings changes.

  • There is increase or decrease in the number of people living with you.

  • Change in your employment status.

Given below are some of the common questions with their answers that might be helpful to you in case of any problem. If you still want to speak to an advisor, then use the official Income Support number:

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  • When will I get my Income Support payments?

All the payments are normally paid every two weeks. You will receive all the benefits, allowances and pensions into your account such as your bank account.

If you are unable to get your Income Support payments, then you can raise a question to the advisor. For that you need to dial the official Income Support phone number which is

  • How to claim my Income Support?

You can claim your Income Support either through phone or via post. If you want to use the postal service, then you have to need to fill the claim form and send it by post to the  Jobcentre Plus. If you want to use the phone services, then you can use the following Jobcentre plus contact numbers which are given below:

  • Jobcentre Plus textphone number: 0800 023 4888.
  • Use this number if you are having hearing disabilities, you need to send a message on this textphone number.

  • For Welsh language: 0800 012 1888.

Timings to call any of the above numbers are from 8 am to 6 pm (Monday to Friday).

For making claim, you will require the following information:

  • Your income details.

  • The income of your partner.

  • Your address details.

  • The name and the number of people living with you.

If you are finding difficulty while claiming your income support, then speak to one of the official advisor. Simply ring on the Income Support contact number which is

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