DWP Contact Number

dwp contact number

If you want to get in touch with the department of work and pensions (DWP), you need to dial DWP contact number 0800 055 6688. The customer support executives will guide you about the pensions, welfare, child maintenance policies.

DWP contact number

0800 055 6688

Departments Contact Numbers
DWP (New Benefit Claims) 0800 055 6688
Textphone for DWP 0800 023 4888
Welsh Language for DWP 0800 012 1888
Jobseeker Allowance, Income Support, Incapacity Benefit, DWP Support Allowance 0345 608 8545

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What is DWP and what it does?

Being the biggest public service department in the UK, the main responsibility of DWP is to administer the State Pension and a wide range of working age, disability, and ill health. The department benefits more than 20 million claimants and customers throughout the UK. Key responsibilities of the department are as follows –

  • It is the core task of DWP to ensure a decent income is provided to the people of pension age and also promote savings for the retirement.
  • Comprehending and dealing with different causes of poverty.
  • Offering value for money and also reducing the occurrence of frauds and errors.
  • Encouraging more and more people to work and make a living out of their work.
  • Bring the ratio of work-related deaths and occurrence of serious injuries at workplaces down with Health and Safety Executive.
  • Encourage disabled people to be independent and work.

In addition, various other Pension Services are formed and they operate at different local Pension centres. Some of the main centres are as follows –

  • Pension Tracing Scheme – It basically assists in tracking down the old pensions and pension schemes.
  • Future Pension Centre – It offers pension predictions if you are moving close to the retirement age.
  • International Pension Scheme – As per this scheme, pensions are managed for all those people who have moved to some foreign land.
  • National Pension Centre – This scheme mainly deals with the alterations and queries about the pension payments.

If you want to know more about DWP and the above-discussed schemes, you can contact DWP customer service number 0800 055 6688. The support executives are well-informed and will take all your queries and offer you a prompt resolution for them.

DWP customer service number

How to contact DWP?

If you wish to send your queries through the standard mail, then you can send them to –

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Work and Pensions

Westminster Office

Caxton House

Tothill Street



If you want to know more how to submit or renew a claim for government benefits or financial support, you have the provision of getting in touch with the company via DWP contact number 0800 055 6688 and get your queries resolved. If, of late, there have been some changes in your financial situation or you have moved on to a new place, then also you can use DWP contact number to inform them about it.

DWP also offers welfare and public services to over 15 million people in the UK. As a result, a different division has been made within the department. The residents can also call at DWP contact number for further support or any type of guidance in regards to the following services –

  • Child Maintenance Payments.
  • Jobseeker’s Allowance.
  • Carer’s Service.
  • Pensions and Related Benefits.
  • Jobcentre Plus.
  • Benefit Fraud Reports.
  • Disability Benefits.

If you are want to enquire about DWP services or you want any other information related to the benefits system, you can also send your queries via email. Their email ID is – ministers@dwp.gsi.gov.uk.

How to get to know more about Pension Service?

If you want to know more about the Pension Service, you can dial DWP contact number 0800 055 6688 and one of the customer service executives will listen and offer a resolution to all your queries. They will also inform you about the amount you will be paid via state pension and why it helps to update your bank and residence details while claiming your pension.

How to contact Future Pension Centre?

If you want to get in touch with DWP and want to know how much state pension you will get when you claim, then you can have a reply to your query by dialling DWP telephone number 0800 055 6688. You can rest assured that you will get a prompt resolution to all your queries.

If you call at Future Pension Centre, the customer service executives will also guide you about having a written statement carrying your total state pension fund. You can also write it down Future Pension Centre to know more regarding the state pension that you will be getting. You can send a written request at the following address –

The Pension Service 9

Mail Handling Site A


WV98 1LU

United Kingdom

What support is offered by DWP for Carers?

DWP is responsible for offering support for the carers in the form of –

  • Vaccine Damage Payment.
  • Disability Living Allowance.
  • Carers Allowance.
  • Personal Independence Payment.
  • Attendance Allowance.

DWP have various offices across the UK to deal with these benefits. You will get to know more about the support to carers by getting in touch with the DWP customer support representatives by calling DWP contact number 0800 055 6688. They will listen to all your queries and they will be the source of information to the support offered for the carers by DWP.

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What is the contact number for Housing Benefit?

If your income is not sizeable, you could qualify for the housing benefit which will further offer support when you have to make payments such as rent. This benefit is income subjective and you may get funds that you need to pay off your rent or it will depend on how much your partner earns. Unlike some of the benefits, you can apply for various housing benefits whether you are employed or not.

If you are interested in applying for the housing benefit or want to check your eligibility for the financial support, make sure you call DWP support number 0800 055 6688 and the executives will help you with your queries. Be informed that the housing benefit will not include your living costs such as electricity, food, and hot water, therefore if you are having a tough time paying for these things; make sure you have contacted the above-given number.

How to make New Benefit claims with DWP?

If you are looking to make a new benefit claim for Employment and Support, you can contact Jobcentre Plus at 0800 055 6688. For instance, you are looking to make a fresh claim for Employment and Support Alliance or Universal Credit. DWP controls various benefits which comprise of the following –

  • Maternity Allowance.
  • Jobseekers Allowance.
  • Universal Credit.
  • Bereavement Benefits.
  • Incapacity Benefit.
  • Employment & Support Allowance.
  • Social Fund.

So, if you are looking to make a new claim for any of the above-discussed benefits or you are interested in tracking the progress of existing benefit claim, you can get in touch with customer service team by dialling the above-mentioned number.

How can you change or cancel your appointment?

If you are having an appointment with the benefits officer at your nearest Jobcentre Plus, but owing to some reason you want to cancel or want to change the appointment, then you need to call at DWP contact number 0800 055 6688. You will be guided by one of the customer support executives how to do it. You will often need an appointment with the Department of Work and Pensions in order to claim your benefits, therefore it is imperative you have informed them if you are looking to cancel or change the appointment.

How do I make a complaint to the DWP?

If you are not satisfied by the services offered by DWP and you would like to complaint, then you can call DWP helpline number 0800 055 6688. You can rest assured that all your complaints will be heard and will be resolved as soon as possible. You can also send your complaints via letter at the address mentioned above.

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