British Airways Customer Service Contact Number

British airways contact number

05If you are looking for the official British Airways contact number, then this site is especially for you. Besides the British Airways contact number, you will also come across various topics such as the best way to contact British Airways and many more. All the queries related to British Airways are solved on calling the above number. The British Airways customer service team are available from 7:30 am to 11 pm. If you find the above number busy, you can also dial the other localised British Airways contact number which is 0344 493 0787.

British Airways Contact Number

List Of British Airways Contact Numbers

  • British airways customer service uk freephone number

  • Make a new booking and then choose the option 2.

  • Changes to existing booking:  and then choose the option 1.

  • Help with meals and change in names:  and then choose the option 3.

  • Baggage enquiries:  and then choose the option 3.

  • Flight status:

  • Group travel bookings:

  • Refunds for flight bookings:  and then choose the option 1.

  • Refunds for hotel or car rental bookings:    and then choose the option 1.

  • Advanced Passenger Information and then choose the option 3.

  • Customer relations: choose option 3 followed by 2.

  • Delayed baggage:  

  • Baggage claims:  choose option 3 followed by 2.

  • Travelling with a disable person:   and then choose option 3.

British Airways Contact NumberAlliance: Oneworld

Headquarters: Harmondsworth
CEO: Alex Cruz

British Airways Customer Service

British Airways Customer Service Opening Times

Monday to Friday: 8 am to 6:30 pm.

Saturday: 9 am to 5 pm.

Sunday: 9 am to 5 pm.

British Airways Postal Address

If you want to contact British Airways via post, then send your query in written at the following address.

Write At:

British Airways,

Customer Relations (S506),

PO Box 1126,


UB8 9XS,

United Kingdom.

Introduction To British Airways

British Airways also abbreviated as BA, is an airline company of UK that was started in the year 1974. According to the fleet size, British Airways is the largest airline in the country. If measured by passengers carrying capacity, British Airways ranked second in UK. The first one is easyJet. The airline company has two hubs namely: Heathrow Airport and Gatwick Airport. The subsidiaries of british Airways are as follows:

  • BA CityFlyer.

  • British Airways World Cargo.

  • OpenSkies.

british airways customer service

British Airways has a fleet size of 290 and has its headquarters based in Waterside, Harmondsworth, England. The key people associated with British Airways is the CEO and Chairman is Alex Cruz.

Contact British Airways

The airline company is committed to handle all their customers problems that is why they have appointed a well trained dedicated team at their customer care centres. When you call the British Airways contact number, the customer support team of the company will attempt to answer your call as soon as possible. British Airways is an independent company that provides its own dedicated customer support helpline numbers which have been already mentioned above. If by chance you have been connected to the wrong department, then also you do not have to worry. The British Airways customer service representative will connect you to the correct department within no time.

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You can also check out the official website of British Airways by clicking the link: to know about latest offers going on bookings or use the official British Airways customer service number to enquire about the deals from the customer representative. Go through the FAQ (frequently asked questions) section on the help section of British Airways official website. All the common queries with their solutions are shared on that page. If still you cannot find answer to your problem on that page, simply ring on the British Airways contact number.

Reasons To Call British Airways Contact Number

There are various reasons to call the British Airways contact number. Some of the reasons are mentioned below:

  • Unable to book your flight ticket.

  • Facing issues while check in online.

  • Make changes in the bookings.

  • To know about latest deals on hotels, car rentals etc.

  • To make a complaint if you are not satisfied with the services.

  • Baggage lost.

  • To make group travel bookings.

  • Enquire about your delayed baggage.

  • If you are travelling with a disabled person.

  • To know about the flight status.

  • Plus many more.

Use the official British Airways contact number to get any of the above queries resolved. If you have any other query, then also you can speak to the British Airways customer service representative over the same number.

British Airways Customer Service Number

British Airways Instant Support

In scenarios when you really want to get assistance as quick as possible, then choose the best option out which is assistance over the phone. Many people left their questions unanswered because they are unable to access the official British Airways contact number. If you or someone is also in middle of a problem, just straightaway give a call on the British Airways contact number. If you are unable to connect this, try the alternative British Airways customer service number:

british airways customer service uk

Some useful Links To Contact British Airways

We are providing you the links, that will straightaway connect it to the respective department. Check out the links given below:

  • British Airways online check in page: .

  • British Airways official website: .

  • British Airways app for iOS: .

  • British Airways app for Android: .

  • British Airways Facebook link:

  • British Airways Twitter link:

  • British Airways Linkedin link: .

  • British Airways Youtube link:

If you want to visit any of the above pages, simply click on the link and you will get access to that page. If any of the above links is unable to open, kindly get in touch with the British Airways customer care representative.

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British Airways Complaints

Not satisfied with your journey and want to make a complaint to the British Airways customer service executive. Then use the British Airways contact number for complaints which  press option 3 and 2. Timings to make a complaint are from 8 am to 6:30 pm (Monday to Friday), 9 am to 5 pm (Saturday and Sunday). If you do not want to make a complaint over the phone, then send an email at: . The British Airways customer service representative will get back to you as soon as possible.

British Airways Baggage Claim

In cases, when you find that you are unable to get your baggage or it is lost, then you can contact the British Airways customer service team. Make a call on the British Airways contact number for baggage claims . You will get a baggage file reference number which you want to keep with yourself safe. In order to fill up the Baggage claim form, use the link: . The airline company will process your query further after receiving this claim form. Normally the baggage owners get their baggages within 3 days. If you have any more problem dial the British Airways phone number

Do check out the following questions and their answers that might be helpful to you in case of any problem. If you have more queries, kindly dial the British Airways contact number and ask the problem to the customer representative.

  • What to do if my item is lost in flight or at airport?

The lost items are passed onto the airport handling agents. You may have to pay an administrative or  a storage fee to them in order to reclaim your items. If your item is sent via post, then also you will have to pay the postal charges. The company executives will explain you about all the charges once your item is found.

If you have more questions regarding your item lost, simply contact the British Airways customer service department. For that you need to call on the official British Airways contact number.

  •  How to get a refund of my British Airways ticket?

You are only eligible for a refund if your ticket is completely unused or partially used. It all depends on the type of ticket you have purchased.

If you have bought your ticket online or over the phone, then you can apply for the refund using Manage My Booking option. To get a refund follow the steps given below:

  • Once you are on “Manage My Booking” page, you will have to click on the flight number.

  • After that select the option “Change/cancel booking”.

  • No you will see your options of getting a refund via the option “Cancellation options for this booking”.

  • Remember if you have bought a discounted return ticket, then choosing to cancel one flight will cancel the your whole ticket.

  • If you have bought the ticket from a travel agent, then you have to contact them for cancellation and refund.

Facing difficulties while getting a refund of your ticket, contact the British Airways customer service representative as soon as possible. Drop a call on the official British Airways contact number.

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