Sky Customer Services
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If you are unable to find a genuine sky contact number to reach sky customer services, in that case, our number will come handy and you would like to save it for future references. you can call at the phone number for sky customer services uk 0844 385 1222. Your call will be connected to Sky Customer Service representative who will guide you with the procedure to sign up for Sky. If you have changed your mind and want to shift to another company, then you can contact sky customer services number to cancel your sky services.

Sky Customer Services

0844 3851222

Calls cost £0.7 per minute plus your providers access charge. You must be at least 18 years of age and be the bill payer or have the bill payers permission to use this service.

Sky does provide a freephone number to contact Sky customer services helpline team given below. The standard call charges will be applied if you call on this sky technical support telephone number:  08443851222 . Standard call rates are 5p/minute plus your phone provider’s access charge. Your age should not be less than 18 years and you should be a bill payer or have bill payer’s permission to use this service.

sky contact number to talk with sky customer services dept.How to Contact Sky Customer Service?

0844 3851222

Calls cost £0.7 per minute plus your providers access charge. You must be at least 18 years of age and be the bill payer or have the bill payers permission to use this service.

A Little Bit About Sky Company

Sky Plc, a mass media company headquartered in London is one of the leading entertainment and communication service providers of U.K. With over twenty one million people subscribed to it, Sky has its operations in five different countries. These five countries are: United Kingdom, Austria, Ireland, Italy and Germany. There are around thirty thousand employees working in these five countries.

Sky has five subsidiaries which are as follows:

  1. Sky UK.
  2. Sky Deutschland.
  3. Amstrad.
  4. Sky Italia.
  5. Sky Ireland.
  6. The Cloud.


For Sky Broadband queries:

Sky Broadband Customer Services :

Timings: Monday to Sunday- 8:30 am to 8:00 pm.


For upgrading your Sky TV:

Sky TV Contact NumberClick Here


For Sky ID queries:

Sky Phone Number: Click Here


For Scheduling An Appointment With A Sky technical support technician:

Sky Tv Customer Services number: Click Here


For Account & Billing Queries:

Click Here

For more information, click on the link: https://contactus.sky.com/uk

Why Would You Want To contact Sky customer services?

With large number of people becoming part of Sky everyday, it is very important for the company to make sure that the customers do not face any problem while using their services. However there can be certain problems such as Sky Tv not working, Sky On demand not working etc.where one needs to get in touch with the Sky customer services uk team.

Below are some of the common problems that you might face with any of the Sky uk customer services:

  • Your Sky box not working: At some point of time or the other, there can be a case when your Sky box is not receiving the signals.
  • Sky Remote not working: This is also one of the common problem when your Sky remote stops working. Only a technician or a Sky technical support engineer can assist you on this.
  • Sky viewing card not working: Without this card you will be unable to watch programmes on your Tv.
  • Unable to set up Sky online account: Registering for the online account is easy, however there can be times when you are unable to register on it. In this case you will have to take help from Sky expert.
  • Sky Go not working: Sometimes you might get an error message on the Tv screen that your Sky Go is not working. In that case you need to get in touch with the Sky customer services team.

These are some of the common problems which you might face at any point of time. The best thing to do is call the Sky customer services number:

Services offered by Sky:

Sky provides various services to its twenty-one million customers across 5 different countries. Sky offers:

  • Sky Tv services: You can opt for Sky Tv as a part of a bundle or standalone service. There are different packages available online and if you want to know more about the packages or deals, you can contact the Sky Tv customer services contact number on 0844 385 1222.
  • Sky Broadband services: Sky offers two types of internet services i.e the broadband service and the fibre internet service. To opt for either of these services you’ll have to sign a 12 months contract.  To sign up for Sky broadband services, you have to call the Sky broadband customer service contact number: 0844 385 1222
  • Sky Talk services: You can sign up for the landline facility for your office and home. The phone service is available with many Sky bundles and you can choose various service packages each offering different discounted call rates. To know more about Sky Talk services you can call the Sky UK customer care contact number: 0844 385 1222.

Need To Reach Sky Customer Support Helpline UK @

Click Here

sky contact number - sky customer services

Not happy with the Sky customer service? Want to make a complaint? If you are not satisfied with the Sky customer service and want to make a complaint to the Sky customer support service department, call the Sky UK customer services contact number: 0844 385 1222 or freephone 0800 151 2747. If you want to give your feedback to the company and share your ideas to improve their services,  just give a call to Sky customer services department. Sky also offers other channels to contact them. You can email the Sky customer services team by clicking on “Email” on the official site of Sky. Chat with an expert over the free chat feature. You can find the chat feature in “help & support” section of the official website. Queries regarding your Sky bills and your Sky account can be solved by the channels mentioned above.

Below are some of the common questions with their answers that can be helpful to you. If your query is not resolved by the below answers, contact  customer services department on .

What are the services offered by Sky?

Sky provides three services- Sky broadband, Sky Tv and Sky Talk. These services are available in several different packages. To know about the package prices and bundle deals, visit the site: http://www.sky.com/shop/ . To subscribe these services, you can either login to your Sky account or call Sky customer executive. The executive will add that package on your account.

How can Sky help me when I am moving home?

In most instances you can move Sky customer service to your new home. Inform the Sky representative about your relocation, provide the date when you are moving to your new home. It is important to inform Sky about moving home so that your current home Sky services are easily transferred at your new address. You can schedule the installation process by calling  on Sky contact phone number:

0844 385 1222.  For more information regarding moving home, click : https://secure.sky.com/homemove/indexb

How to know about latest Sky deals and discounts?

Latest deal on Sky products can be checked by visiting official website of Sky. Some deals may include free services for a certain period of time and some services are offered at discounted rates. Moreover, you can know about deals and offers on the phone. Simply, call  Sky phone number:  0844 385 1222 and sales team will provide you all the information regarding current deals going on your account.

How can I track my Sky order online?

If you’ve placed an order and would like to know its delivery status, you can use Sky’s track my order feature. Use the link http://trackmyorder.sky.com/ to track your order. If you are unable to track the order, give a call on hotline number for Sky customer services.

How Sky customer support can help me if my Sky services are not working properly?

If you are facing issues related to loss of service with your Sky hd box or any other equipment, than the best option will be to contact Sky directly. Once you have contacted sky a technical member from their customer service department, he will reach you and provide you all the required info on the service outages you are facing, along with logging your report in their database, Although you can get all the information related to sky customer service online but they will not address your problem completely, in that case the only option left is to contact sky support online.

Sky Complaints Number

Click Here

Can I opt for Sky business services?

Yes, you can opt for business services as Sky offers services to both business and residential customers. The services offered to business customers are same as the services offered to residential customers. Services offered to business customers are- Sky Tv, Sky broadband and Sky talk. To subscribe the business services, you have to make a call on Sky support number: 0844 385 1222. You can also visit the sky business services website by clicking on the link: https://business.sky.com/

How can I get Sky support on social media?

To get help from Sky team on social media, you have to visit their Twitter and Facebook accounts.

Contact the Sky customer services team on the following pages:

You can post your questions on these sites. However these methods are only used in case of a general or a non urgent query. To get proper assistance from the services team, you have to call on Sky landline number: 0844 385 1222. If there is any bill query or any technical trouble, it is also advisable that you call on Sky customer services number.

TIP: Do not share any information such as Sky account number, bank credit/debit details on the social media webpages

Want To Talk With Sky Customer Service Executive?

Call the Sky customer service team on their phone number: 0844 385 1222. The well trained professional team will help you with all your queries related to your Sky account, billing details, Sky devices technical support any many more.

Today,Sky has become one of the four major telecommunication companies in U.K. Sky offers services in the following areas:

  • Sky Cable services.

  • Sky Talk services.

  • Sky Broadband services.

Sky is giving tough competition to its competitors such as BT, Vodafone, TalkTalk and Virgin Media. Being the biggest market leader in satellite Tv, Sky owns various channels such as Sky Sports, Sky Movies and Sky News. With its headquarter in London, Sky provides services to the people of both U.K and Ireland.

Sky Technical Support

Click Here

If there is an issue with your Sky device and want to take help from technical support team, call Sky uk customer services contact number: 0844 385 1222. If your problem is not solved over the phone, you can also set up a sky technician appointment by calling on this telephone number. Sky Contact phone number: 0844 385 1222 is not just only for technical assistance but you can also ask your general queries to the customer representative

How Can I Contact Sky Technical Support UK?

There can be cases when you are unable to solve the problem by yourself. At that time Sky technical services team comes into the picture. The best and simplest way to get technical help is by calling on Sky technical support free phone number: Click Here Some of the common technical queries you might face with Sky devices and services are as follows:

  • Slow Broadband connection: There can be full chances that your Sky broadband speed is not upto the mark as specified on the advertisement. In this case check for any outages in your area. If there is an outage, your broadband services will be restored soon. If there is no outage and you are unable to figure the reason behind slow internet speed, then contact Sky customer services phone number: Click Here

  • Sky Tv not working: If your Sky Tv is not working, check for the following things:

  • If you have entered your Sky Viewing card properly.
  • If your Sky set top box is connected to your Tv.
  • If the above conditions are satisfied and still there is no picture on your Tv, give a call to Sky technical support team on the phone number:  03442 414 141.
  • No satellite signal on your Sky HD boxes: Sometimes due to bad weather conditions, you might get an error message on your Sky tv that your set top box is not working. This is a normal issue and your signal will be restored after the bad weather has settled. After the normal conditions, if still you are getting an error message, feel free to contact Sky technical support helpline number:  03442 414 141.

Sky TV Customer Services

Click Here

Sky Customer Services - Broadband & Tv

 

Sky’s customer care number

Click Here

With the advancement of telecommunication facilities especially in this age and time, it is now easier to communicate with someone over the phone. Sky understands this very well that is why it has created a single number to contact their customer services team for general queries. However there are only limited phone numbers for specific departments, but the main Sky customer services number is : 0844 385 1222. Satisfying its customers is Sky’s main aim and to provide quick assistance, they have set up customer support centres in various parts of U.K. Contacting Sky team cannot be much easier. All you have to do is just dial Sky customer helpline number. Standard charges will be applied by calling on this number and your age should be above 18 years to use this service. Sky’s team can deal with both general and technical issues. If you are unsatisfied with the services, you can raise a complaint with Sky customer executive by calling on Sky uk number: 0844 385 1222.

Which Is The Best Way To Get Immediate Support From Sky ?

sky customer services - looking for sky contact number free phone

How to fix streaming problems on Sky Movies and Sky Sports?

If there is a problem while accessing Sky Movies or Sky Sports on your device. Then check the following conditions:

  • Make sure your device is connected to a good wifi connection. If you are using a mobile data then it must be 3G or above.

  • Check whether other devices are also connected to the same wifi connection. If other devices are connected to the same wifi connection, then it may reduce the streaming speed on your Sky Movies or Sky Sports.

  • If you are using non standard internet connection, then it may also affect your internet services. Most of the time problems occur due to usage of proxy serve such as university, school, internet cafe and work.

Also ensure that your browser cookie settings are set to “Always Allow” on your Windows PC or MAC.

If you are unable to fix streaming problems on Sky Movies and Sky Sports, then feel free to contact Sky customer services team. Use the official Sky contact number listed here.

 

Sky Broadband customer services

What are the charges for Sky Talk voicemail services?

Access voicemail services on your Sky talk services with a monthly charge: £1.25. To use this service enter the number: 1571 on your Sky Talk phone.

To learn more about Sky Talk voicemail services charge, contact Sky customer service for more details. The team will be available on UK’s Sky customer services contact number.

To provide tough competition to its competitors, Sky has split up its call centres into 4 departments. These departments are mentioned below:

  • General queries.

  • Complaints.

  • Support for new customers.

  • Cancellation requests.

All these four departments are coiled with each other.  For customers who want to switch to Sky services or want to relocate their services to new address can give a call on Sky support number: 0844 385 1222.

With heavy workload and busy  schedule of their customer support team,  With the advancement of social media, Sky’s team is  now very active on social media sites such as Facebook and Twitter. Sky also offers free live chat option to its customers to get in touch with them. To use this chat feature, click on the link: https://contactus.sky.com/uk . Sky is still on the path of improving their customer services for the people of U.K.

Not Satisfied With Sky Customer Service? Want To Get Your Sky Subscription Cancelled ?

If you are having second thoughts or unsatisfied with the services, you can cancel your services with Sky. To cancel call Sky customer services department on  0844 385 1222. Irrespective of your reason behind cancelling the services, just give a call on this Sky contact number. Contacting this number will get you in touch with an advisor who will help you to unsubscribe Sky services. Customers who are looking for an up gradation of their plans can also phone on this telephone number. Provide your Sky account number to the representative so it is easy for him/her to quickly upgrade your package. With the competitive rates offered by Sky, sometimes customers can get cheaper services from a different company, in that case he/she can unsubscribe these services by calling on Sky phone number

Contact Sky Customer Service

Our site is totally based on the reviews given by users so you can never feel that we are offering any fraud information about the company and its customer services. Now coming to your queries related to Sky services, the best way to get it solved is by dialling the Sky customer service number: 0844 385 122. This number directly connects you to the well trained and professional Sky experts who are available for assistance from 8:30 am to 11:30 pm, seven days a week. If you are dialling the number provided above then enter your primary phone alongwith the area code if you are calling from landline phone. Now press the following options as per the nature of your query. Kindly go through the options mentioned below:

  • Press 1: For your Sky bill related problems.

  • Press 2: To subscribe or upgrade your Sky services.

  • Press 3: For Sky Moving Home assistance.

  • Press 4: To downgrade your services or unsubscribe Sky services.

  • Press 5: For queries related to your Sky Tv.

  • Press 6: Queries related to your Sky broadband or phone service.

Sky Tv

Fed up with your daily tv problems? Want to contact the Sky tv customer service department for your tv problems? Want to switch to Sky tv services? If you have any of these questions or the answers to all these questions is yes. Then we have a really good news for you. The news is this that now you can get all your Sky tv queries solved by contacting the Sky tv uk customer service numbers given below:

  • Sky Tv Problems Click Here
  • Sky Tv PIN Queries:  Click Here
  • Sky Viewing Card Problems:  Click Here
  • Sky Tv Information:Click Here
  • Upgrade or Subscribe Sky Tv Services:
  • Unsubscribe Sky Tv Services
  • Downgrade Sky Tv Services:
  • Sky Store:
  • Reschedule Tv Engineer Appointment:

Dial the respective Sky contact number as per the nature of your query mentioned above. If you have any other question or if your query is not mentioned on this page, then you can use the official Sky customer service phone number which is 0844 385 1222.

Sky Tv Contact Number Call Rates

Its very important for everyone to know about the call charges before calling the Sky cable customer service numbers. So that is why our site is committed to give you some insight of call rates that will be applicable when you call any of the Sky tv phone numbers given above. Keep one thing in mind that if you have Sky Talk phone services at your home then you will not be charged for any calls to any of the phone numbers mentioned above. However if you are calling from any other UK landline or mobile phones, then you will be charged as same as calls to UK localised numbers 01 or 02.

Reporting Tv Problems To Sky Customer Service Department

If you want to report any problems related to your tv service, you can simply give a call on the Sky contact number and sit back, relax and let the Sky engineers do their work. The Sky customer service department does not only solve the outages problem in your area but also signal related issues. Request an information about the outage work going in your area. The Sky customer support agent will help you with all the information including timings and other important information. In case, you need repair for your tv or Sky dish, use the free Sky customer services number for tv related problems.

Sky Q

It is a new home entertainment services from Sky with which you can watch your recordings in any part of your home. This service comes with a fluid viewing technology where you can record up to four channels and watch the fifth one. Sky term it as “Entertainment all in one place”. The starting packages of Sky Q is £44 a month. The new sidebar on your tv makes it easy for you to access all the Sky Q apps. With Sky Q, pause your recordings in one room and resume it on another.

What Is Offered In Sky Internet Services?

The main differences between each of the available option is downloading speed and the data usage. The broadband services are available with unlimited usage but you need to make a choice between two available fibre options. In case you are finding it difficult to choose between any two options, you can simply contact Sky broadband tech support.

Now switching to your favourite Sky internet services is very easy and hassle free. This is possible only with the help of Sky Switch Squad. If you are subscribed to any of the UK telecom companies such as EE, BT or TalkTalk, the Sky Switch Squad will deal with your current service provider and help you in switching to the Sky services. To contact the Switch Squad department, call the Sky contact number at their opening timings.

How To Report Your Sky Internet Problems?

In cases when the internet services are not functioning properly, then you need to report the problem to Sky customer service department. Make sure you call on the official Sky internet customer care number that is mentioned on this page. Calling on this contact number will give you an opportunity to speak to one of the Sky customer care representatives. If necessary you can also schedule an engineer appointment at your home. For that also you need to give a call on the Sky internet contact number. Get in touch with the Sky engineer if you are having other problems such as unable to connect to the Sky wifi, Sky email not working etc. Mostly it is seen that the queries are solved on the phone itself. But for that one should have the official Sky contact number which is shared on this page.

Sky Talk

Unable to make calls to your near and dear ones? Are you frustrated with the daily phone problems? Want to get an immediate support? If you are facing any of these situations, then you don’t need to worry about it anymore. We will be sharing the Sky talk contact number with you that will help for getting instant support. Each and every Sky talk helpline phone number given below will connect you to the highly trained and professional Sky talk customer service team members. Kindly go through the numbers mentioned below:

Sky Talk Services 

If you want to know about prices of various Sky talk plans, then kindly go through the description given below:

  • Sky Talk Evenings & Weekends Extra: This package is available for £4 per month. Make sure you are aware about the Sky line rental charges which is  £17.40 per month. This package allows you to make calls at the price of 11.5p a minute for both landline as well as mobile phones. However the international calls will be charged according to the standard international rates.
  • Sky Talk Anytime Extra: Get this package for £8 per month. You will also have to pay the Sky line rental fee which is £17.40 per month. Feel free to make calls to all the UK landline as well as mobile phones. The rates are included in this package only. In scenarios when you are making an international calls, then you will be charged as 2p/minute. It is applicable for 22 countries. To know more about the countries, you can call on the Sky contact number or visit the official website of Sky.
  • Sky Talk International Extra: Subscribe this package for £12 per month. You need to pay a sum of £17.40 per month as a Sky line rental fee. This plan is basically for those who make more international calls as compared to local calls. The international call rates are included in this package and you can make calls up to 50 destinations.

Contact Sky Customer Service For Sky Talk Problems

It is sure that one time or the other you will have problems with your phone services. But you do not have to worry or overthink about it anymore as we will help you to get connected to the Sky technical department. You just need to choose any of the above Sky phone number depending upon the nature of your problem. In case if you are connected to the wrong department, expect Sky customer representative to transfer you to the right department within no time.

Sky Tv Apps

Sky tv app unable to function on your smartphone? Don’t know where to get the Sky tv app? Unable to operate Sky tv app? In any of these cases, you need to call on the Sky tv apps contact number shared here. Reach the Sky customer service team by dialling the phone numbers as per the nature of your query. 

Get the latest app of Sky tv on both your Android as well as iOS devices. In case you need additional information, you can always dial the official Sky contact number that is given here.

Sky Tv App For iPhone or iPad

Whether you are living in UK or Ireland, you can get the latest app of your Sky tv

On your Apple iPhone or iPad. To download this app, the basic requirement is that the iOS version must be higher than iOS 5. Once your app has been downloaded, you can easily access the Tv guide and complete the recording process. To start using this app, you will require the Sky iD username and password.

Sky Tv App For Android

To download the app for your android phone, make sure the OS version is 2.2 or higher than that. After downloading the app, you will be easily able to access the tv guide and also record your favourite programmes. To use this app, the network should either be connected to an uninterrupted wifi signal or with a 3G/4G signal. Get started with the Sky tv app by entering your Sky iD username and the password.

Remote Control Feature

You will see an icon of remote control situated on the navigation bar once you are signed into your Sky Tv app. Your device will start working as a remote control once you tap that icon or select the channels icon. You will see “Show Gesture Guide” that will help you with the instructions to how to use your phone as a Sky tv remote.

Control Sky Planner

You can easily access your Sky Planner with the help of your Sky tv app. The first thing you need to do is launch the Sky tv app on your phone and then navigate to the menu. On the menu, you need to select the Planner icon. After choosing the option, your app will start searching the Sky box and then show the Planner.

Recording Settings

In order to manage your recordings, the first and foremost thing you will need is to open your Sky tv app. After opening it, tap on the Sky logo and then go to the settings. After the settings option, you need to click on the Remote Record icon. Enter your Sky iD username and the password to access the settings.  

If you would like to manage your recording settings, the first step will be to open the app and click on the Sky logo. From there, you should proceed to settings and then click on the Remote Record icon. You will then be asked to enter your Sky iD and your password. If you prefer, you can also manage these settings online after signing into your Sky account.

Cancel Recording Requests

To cancel your recordings you can either use your Sky box or Sky tv app. Make sure your wireless device is connected to the box. In case you want to switch between the boxes, you will have to change the settings by clicking on the “menu” and then “settings” option.   After the selection is made, now you can easily manage the scheduling of that specific box.In case of any help you can get in touch with the Sky customer service representative.

Sky Cancellation

For any reason if you wish to cancel any of the Sky services, then you need to contact Sky team. There can be many reasons why one should cancel the Sky services such as high price, services not working properly or average after sales service. In any of these cases it is advisable to use the phone services to cancel the packages. Below you can check different cancellation numbers depending upon your Sky services.

Unsubscribe your services by calling on any of the above Sky cancellation number. Timings to call these numbers are from 8:30 am to 11: 30 pm, seven days a week. Before calling make sure you have the account details with you so that it would be easy for the Sky executive to cancel your services quickly.

Cancellation Charges

There are cases when you want to cancel your services in between the contract, in that case you will be charged a cancellation fee.  Most of the Sky services come with a contract period of 12 months or 18 months. At times if you still want to cancel your services in the middle of contractual period, the Sky representative will tell you about the cancellation charges. Normally the cancellation fee is based on the following:

  • The amount of time which is remaining in the contractual period.
  • The services you are using.
  • The amount of money that you have already paid or you have been billed during the cancellation billing cycle.

Your cancellation charges will be based upon the number of days remaining in your contractual period. The charges which have already been paid in the term will be taken into the account. If you have any questions or queries related to the cancellation fee, just drop a call on the official Sky contact number. What Happens When You Cancel Your Sky Account?

  • Cancellation Period
  1. Once the cancellation process has started, you will go into a thirty one day cancellation period.
  2. The customers will have full access to their services till midnight of the final day period.
  • Final Bill
  1. The customers will be billed for full month ahead.
  2. After the services have ended, your account will be evaluated by Sky and the payment will be credited back for the cancelled services to the customer’s account.
  3. It is always recommended that you do not cancel your Direct Debit or any payment arrangement until the cancellation process is completed.
  4. If there is any credit in the Sky account it will be refunded back to the customer’s account just after forty five days.
  5. In case if you have cancelled the Direct Debit when there is an outstanding balance, then your account will go into debt.

What Things Are To Be Considered Before Cancelling Sky Services?

The things you need to consider before cancelling the Sky services:

  • Cancellation During Cooling Off Period: You can cancel your services before providing any specific reason. The cooling off period is within fourteen days of the starting date of the contract.
  • Cancellation Free After Contractual Period: Once your contractual period is over that can be either 12 months or 18 months. You can easily cancel the Sky services without any penalty.
  • Get The Confirmation By Post: Once the cancellation process is completed, then you will get a confirmation from Sky via post.
  • Continue Using Sky Email Address: Keep on using your Sky email address without any extra charge. Just keep in mind that you need to sign in regularly to keep the account active.
  • Return The Equipment: After the services are cancelled, then you have return back the equipment.

Sky Email

When you contact Sky by email then make sure you provide the complete details of your problem as early as possible. This will not only help the Sky customer services executive but also helps you to avoid multiple messages to the Sky department. Normally the email messages are catered by the same person as they are familiar with the day to day problems of users.

Chat

The chat option is available from 8:30 am to 8 pm, seven days a week. To use this feature, you need to visit the “Contact us” section, select the query and then choose the option for chat. You will see a pop up box appeared on the screen, this will indicate that you are connected with the Sky representative. The result n chat is similar to that of phone because the representative is live with you. The cost of this service is free but you need an uninterrupted connection while talking to the representative. At times you may face trouble while connecting to the expert on chat. In that case, it is recommended to use the official Sky phone number which is 0844 385 1222.

Online Sky Complaints

You can also submit your complaints online. The sky advisors are available online to provide resolution to your complaints. Normally the complaints are related to broadband, phone, tv and billing services. Once you choose the option, you will be able to connect with an advisor.

Sky Phone Complaints Click Here

Send your complaints in written and post it at the following address:

Write At:

Customer Complaints,

Sky Subscriber Services Ltd,

PO Box 43,

Livingstonm

West Lothian,

EH54 7DD.

Your complaint will be reviewed by the Sky complaints customer service executive and he or she will notify you once the complaint is processed. Sky promises to investigate your complaint to the full core. In most cases, the agent will phone you from his or her side once they reach the resolution.

Ombudsman Complaints

If your complaints are not resolved within the specified time given by Sky executive or within eight weeks, you have right to complain in the Ombudsman department. You will also get a letter from Sky that they are unable to come to a proper resolution for your complaint and you can seek help from Ombudsman complaints department. This department does not work for personal favours but take decisions on the evidences given by both the company as well as the customer. Expect a new decision from the Ombudsman department and Sky will have to follow the decision made whether the resolution is in your favour or of Sky’s.

In case you want to reach out to the Ombudsman department, you can reach them over the phone or via email or post. You can find the phone number to contact the Ombudsman department on its official website. In case you want to send an email, send it at enquiries@os-communications.org . To send the complaints through post. You can write it at the following address:

P O Box 730,

Warrington,

WA4 6WU.

Sky Accounts And Billings

All the customers have an online account to manage their services and bills online. Mostly the things are done online but the main question is what happens when you are unable to access your online account? In cases like these there are two options available for you the first is to retrieve your login details online or the second one is to contact Sky customer service department for assistance. If you are using the second method, then you need go through the Sky phone numbers that are given below:

If you are calling on the Sky account and billing number, then make sure you are calling at their opening timings which is from 8:30 am to 11:30 pm (Monday To Saturday). The Sky account and billing contact number is free to call from any of the Sky landline phones and are charged according to the standard rates if called from another UK landline and mobile phones.

One thought on “Sky Customer Services

  1. In one of my rooms, I had a problem with my Sky Multiscreen tv. Although every tv in my rooms were able to catch signal, but one of this in my bed was unable to catch any signal. I did not want to miss any of the premier league series in my bedroom, So I appointed a technician by calling on the Sky contact number given on this site. The Sky customer services engineer arrived on time and after inspecting all the cables and connections for twenty minutes, he was able to fix the issue. Actually one of the cable was loose which connectes my Sky box to the dish. Really happy that it got fixed. Now i can watch my favourite premier league in my bedroom.

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