If you are unable to find a genuine sky contact number to reach sky customer services, in that case, our number will come handy and you would like to save it for future references. you can call at the phone number for sky customer services uk 0844 385 1222. Your call will be connected to Sky Customer Service representative who will guide you with the procedure to sign up for Sky. If you have changed your mind and want to shift to another company, then you can contact sky customer services phone number to cancel your sky services.
Sky Customer Services
Sky does provide a freephone number to contact Sky customer services helpline team given below. The standard call charges will be applied if you call on this sky technical support telephone number: 08443851222. Standard call rates are 5p/minute plus your phone provider’s access charge. Your age should not be less than 18 years and you should be a bill payer or have bill payer’s permission to use this service.
Sky customer care number
A Little Bit About Sky Company
Sky Plc, a mass media company headquartered in London is one of the leading entertainment and communication service providers of U.K. With over twenty one million people subscribed to it, Sky has its operations in five different countries. These five countries are: United Kingdom, Austria, Ireland, Italy and Germany. There are around thirty thousand employees working in these five countries.
Sky has five subsidiaries which are as follows:
- Sky UK.
- Sky Deutschland.
- Sky Italia.
- Sky Ireland.
- The Cloud.
Sky Contact Number UK Freephone : 0333 202 2133
For Sky Broadband queries:
Timings: Monday to Sunday- 8:30 am to 8:00 pm.
For upgrading your Sky TV:
For Sky ID queries:
For Scheduling An Appointment With A Sky technical support technician:
For Account & Billing Queries:
03442 411 653
For more information, click on the link: https://contactus.sky.com/uk
Why Would You Want To contact Sky customer services?
With large number of people becoming part of Sky everyday, it is very important for the company to make sure that the customers do not face any problem while using their services. However there can be certain problems such as Sky Tv not working, Sky On demand not working etc.where one needs to get in touch with the Sky customer services uk team.
Below are some of the common problems that you might face with any of the Sky uk customer services:
- Your Sky box not working: At some point of time or the other, there can be a case when your Sky box is not receiving the signals.
- Sky Remote not working: This is also one of the common problem when your Sky remote stops working. Only a technician or a Sky technical support engineer can assist you on this.
- Sky viewing card not working: Without this card you will be unable to watch programmes on your Tv.
- Unable to set up Sky online account: Registering for the online account is easy, however there can be times when you are unable to register on it. In this case you will have to take help from Sky expert.
- Sky Go not working: Sometimes you might get an error message on the Tv screen that your Sky Go is not working. In that case you need to get in touch with the Sky customer services team.
These are some of the common problems which you might face at any point of time. The best thing to do is call the Sky customer services number:
0844 385 1222 and take help from the Sky expert. You can call this number seven days a week from 8:30 am to 11:30 pm. Standard charges may apply if you call from landline phone.
How To Get In Touch With Sky Customer Services Over Phone?
The customers who need technical help can talk to Sky customer service helpline representative over phone. All they have to do is call the Sky contact number: 0844 385 1222. You will be connected to a Sky engineer who will assist you with the queries related to Sky customer services, devices, account and billings etc. You can also find the basic information about these topics on the official page of Sky. You can use the free chat service to get help from an expert. While chatting, make sure you provide the full details of your query to get quick solution to it. You can also access the FAQ (frequently asked questions) under “Help & Support” section on the official website of Sky. If you are unable to get solution from “Help & Support” section, call the Sky customer service number.
Services offered by Sky:
Sky provides various services to its twenty-one million customers across 5 different countries. Sky offers:
- Sky Tv services: You can opt for Sky Tv as a part of a bundle or standalone service. There are different packages available online and if you want to know more about the packages or deals, you can contact the Sky Tv customer services contact number on 0844 385 1222.
- Sky Broadband services: Sky offers two types of internet services i.e the broadband service and the fibre internet service. To opt for either of these services you’ll have to sign a 12 months contract. To sign up for Sky broadband services, you have to call the Sky broadband customer service contact number: 0844 385 1222
- Sky Talk services: You can sign up for the landline facility for your office and home. The phone service is available with many Sky bundles and you can choose various service packages each offering different discounted call rates. To know more about Sky Talk services you can call the Sky UK customer care contact number: 0844 385 1222.
Need To Reach Sky Customer Support Helpline UK @
Not happy with the Sky customer service? Want to make a complaint? If you are not satisfied with the Sky customer service and want to make a complaint to the Sky customer support service department, call the Sky UK customer services contact number: 0844 385 1222. If you want to give your feedback to the company and share your ideas to improve their services, just give a call to Sky customer services department. Sky also offers other channels to contact them. You can email the Sky customer services team by clicking on “Email” on the official site of Sky. Chat with an expert over the free chat feature. You can find the chat feature in “help & support” section of the official website. Queries regarding your Sky bills and your Sky account can be solved by the channels mentioned above.
If you’ve placed an order with Sky and haven’t received its delivery, call the Sky customer service phone number: 0844 385 1222. You can also visit your local Sky store to buy any of its products.
Below are some of the common questions with their answers that can be helpful to you. If your query is not resolved by the below answers, contact customer services department on Sky contact number.
What are the services offered by Sky?
Sky provides three services- Sky broadband, Sky Tv and Sky Talk. These services are available in several different packages. To know about the package prices and bundle deals, visit the site: http://www.sky.com/shop/ . To subscribe these services, you can either login to your Sky account or call Sky customer executive. The executive will add that package on your account.
How can Sky help me when I am moving home?
In most instances you can move Sky customer service to your new home. Inform the Sky representative about your relocation, provide the date when you are moving to your new home. It is important to inform Sky about moving home so that your current home Sky services are easily transferred at your new address. You can schedule the installation process by calling on Sky contact phone number:
0844 385 1222. For more information regarding moving home, click : https://secure.sky.com/homemove/indexb
How to know about latest Sky deals and discounts?
Latest deal on Sky products can be checked by visiting official website of Sky. Some deals may include free services for a certain period of time and some services are offered at discounted rates. Moreover, you can know about deals and offers on the phone. Simply, call Sky phone number: 0844 385 1222 and sales team will provide you all the information regarding current deals going on your account.
How can I track my Sky order online?
If you’ve placed an order and would like to know its delivery status, you can use Sky’s track my order feature. Use the link http://trackmyorder.sky.com/ to track your order. If you are unable to track the order, give a call on hotline number for Sky customer services.
How Sky customer support can help me if my Sky services are not working properly?
If you are facing issues related to loss of service with your Sky hd box or any other equipment, than the best option will be to contact Sky directly. Once you have contacted sky a technical member from their customer service department, he will reach you and provide you all the required info on the service outages you are facing, along with logging your report in their database, Although you can get all the information related to sky customer service online but they will not address your problem completely, in that case the only option left is to contact sky support online.
Sky Customer Service Complaints Number
Can I opt for Sky business services?
Yes, you can opt for business services as Sky offers services to both business and residential customers. The services offered to business customers are same as the services offered to residential customers. Services offered to business customers are- Sky Tv, Sky broadband and Sky talk. To subscribe the business services, you have to make a call on Sky support number: 0844 385 1222. You can also visit the sky business services website by clicking on the link: https://business.sky.com/
How can I get Sky support on social media?
To get help from Sky team on social media, you have to visit their Twitter and Facebook accounts.
Contact the Sky customer services team on the following pages:
You can post your questions on these sites. However these methods are only used in case of a general or a non urgent query. To get proper assistance from the services team, you have to call on Sky landline support number: 0844 385 1222. If there is any bill query or any technical trouble, it is also advisable that you call on Sky customer services number.
TIP: Do not share any information such as Sky account number, bank credit/debit details on the social media webpages
Want To Talk With Sky Customer Service Executive?
Call the Sky customer service team on their phone number: 0844 385 1222. The well trained professional team will help you with all your queries related to your Sky account, billing details, Sky devices technical support any many more.
Today,Sky has become one of the four major telecommunication companies in U.K. Sky offers services in the following areas:
Sky Cable services.
Sky Talk services.
Sky Broadband services.
Sky is giving tough competition to its competitors such as BT, Vodafone, TalkTalk and Virgin Media. Being the biggest market leader in satellite Tv, Sky owns various channels such as Sky Sports, Sky Movies and Sky News. With its headquarter in London, Sky provides services to the people of both U.K and Ireland.
If there is an issue with your Sky device and want to take help from technical support team, call Sky uk customer services contact number: 0844 385 1222. If your problem is not solved over the phone, you can also set up a sky technician appointment by calling on this telephone number. Sky Contact phone number: 0844 385 1222 is not just only for technical assistance but you can also ask your general queries to the customer representative
How Can I Contact Sky Technical Support UK?
There can be cases when you are unable to solve the problem by yourself. At that time Sky technical services team comes into the picture. The best and simplest way to get technical help is by calling on Sky technical support free phone number: 03442 414 141. Some of the common technical queries you might face with Sky devices and services are as follows:
Slow Broadband connection: There can be full chances that your Sky broadband speed is not upto the mark as specified on the advertisement. In this case check for any outages in your area. If there is an outage, your broadband services will be restored soon. If there is no outage and you are unable to figure the reason behind slow internet speed, then contact Sky customer services phone number: 03442 414 141.
Sky Tv not working: If your Sky Tv is not working, check for the following things:
- If you have entered your Sky Viewing card properly.
- If your Sky set top box is connected to your Tv.
- If the above conditions are satisfied and still there is no picture on your Tv, give a call to Sky technical support team on the phone number: 03442 414 141.
No satellite signal on your Sky HD boxes: Sometimes due to bad weather conditions, you might get an error message on your Sky tv that your set top box is not working. This is a normal issue and your signal will be restored after the bad weather has settled. After the normal conditions, if still you are getting an error message, feel free to contact Sky technical support helpline number: 03442 414 141.
Contact Sky Billing Team: 03442 411 653
All your billing queries can be solved on this Sky Billing support number: 03442 411 653. Customers who are unable to access their Sky online account or do not have an account can call on this telephone number to pay their bills. Sky has appointed a professional billing team that provides hassle free assistance to your problems. Sky is also committed to provide user friendly and better customer experience for the people of U.K. Getting detailed information about your bills & payment info is not a difficult task anymore. You just have to call billing department on Sky Billing customer services number: 03442 411 653. Sky support executive will also guide you through latest offers and discounts going for your account. They will also help you to manage your Sky account and bills.
How to view my Sky bill online?
With Sky online account you can view your latest as well as up to 11 of your previous bills. To access your Sky bills online, check out the following steps mentioned below:
First thing you have to do is login to your Sky account. For direct access to your online account, click on the link: sky.com/myaccount. If you haven’t created an online account, you can use the “Sign up” feature located on the Sky login page.
Go to “My Account” section and then select “Bills & Payments” option to access your recent as well as previous bills. On this page, you can also check the details of your current Sky subscriptions.
If you are facing difficulty while viewing your Sky bills online, then get in touch with the Sky billing team. The team is available for your assistance on Sky’s customer services contact number.
What Is The Top-Notch Sky Contact Number?
The top rated phone Sky contact phone number is 0844 385 1222. Before calling on this phone number make sure you have complete details of your query handy. On calling this number, you will be connected to Sky support department. The executive may also ask your Sky account, so make sure you have your account number with you. Sky has structured its customer support number in such a way that there is no third party team or member included while contacting them. Thus making it one of the fastest and easiest way to contact Sky technical team. Sky has established itself as one of the best telecom services company in U.K and also providing best after sales services to its customers.
Sky’s customer care free phone number
With the advancement of telecommunication facilities especially in this age and time, it is now easier to communicate with someone over the phone. Sky understands this very well that is why it has created a single number to contact their customer services team for general queries. However there are only limited phone numbers for specific departments, but the main Sky customer services number is : 0844 385 1222. Satisfying its customers is Sky’s main aim and to provide quick assistance, they have set up customer support centres in various parts of U.K. Contacting Sky team cannot be much easier. All you have to do is just dial Sky customer helpline number. Standard charges will be applied by calling on this number and your age should be above 18 years to use this service. Sky’s team can deal with both general and technical issues. If you are unsatisfied with the services, you can raise a complaint with Sky customer executive by calling on Sky uk number: 0844 385 1222.
Which Is The Best Way To Get Immediate Support From Sky ?
How to fix streaming problems on Sky Movies and Sky Sports?
If there is a problem while accessing Sky Movies or Sky Sports on your device. Then check the following conditions:
Make sure your device is connected to a good wifi connection. If you are using a mobile data then it must be 3G or above.
Check whether other devices are also connected to the same wifi connection. If other devices are connected to the same wifi connection, then it may reduce the streaming speed on your Sky Movies or Sky Sports.
If you are using non standard internet connection, then it may also affect your internet services. Most of the time problems occur due to usage of proxy serve such as university, school, internet cafe and work.
Also ensure that your browser cookie settings are set to “Always Allow” on your Windows PC or MAC.
If you are unable to fix streaming problems on Sky Movies and Sky Sports, then feel free to contact Sky customer services team. Use the official Sky contact number listed here.
How to change wireless channel on Windows 7 to speed up my Sky broadband speed?
To change wireless channel on your Windows 7, follow the steps mentioned below:
Click on “Start” option or “Windows” icon at the bottom left of your computer screen.
Now click on “All Programs” and then select the “Accessories” option.
After that you have to right click on “Command Prompt” and choose the option “Run as administrator”.
In the box enter “netsh wlan show networks bssid”. Once you have typed the words and now press the “Enter” key on your computer or laptop keyboard.
After pressing the enter key, you will see an onscreen list that will display a list of nearby networks. Each network will be split into a separate paragraph. After viewing the list, make a note of the channel between 1-13 furthest away from those in use. If you cannot find a free channel nearby then take a note of the channel that is being used by the network with the weakest signal.
Now open any internet browser on your computer. You can open any internet browser such as Internet Explorer or Mozilla Firefox.
Once the browser is opened, now type “192.168.0.1” into your web address and press “Enter” key.
After that enter the login details to access your Wireless settings page. Username: admin and Password: sky.
Now navigate to the “Wireless Network” section.
You will see a drop down menu, next to the channel and select the available wireless channel that you made a note of earlier.
Click on “Apply” option to save the settings.
Now check the wireless connection to see whether the your broadband speed has improved or not.
If the issue is not resolved, then choose a different wireless channel.
Unable to change wireless channel to speed up Sky broadband speed? Don’t worry. Simply give a call on Sky customer services number: 0844 385 1222. This contact number will directly connect you to the Sky technical support department.
Sky Broadband customer services
What are the charges for Sky Talk voicemail services?
Access voicemail services on your Sky talk services with a monthly charge: £1.25. To use this service enter the number: 1571 on your Sky Talk phone.
To learn more about Sky Talk voicemail services charge, contact Sky customer services for more details. The team will be available on UK’s Sky customer services contact number.
To provide tough competition to its competitors, Sky has split up its call centres into 4 departments. These departments are mentioned below:
Support for new customers.
All these four departments are coiled with each other. For customers who want to switch to Sky services or want to relocate their services to new address can give a call on Sky support number: 0844 385 1222.
With heavy workload and busy schedule of their customer support team, With the advancement of social media, Sky’s team is now very active on social media sites such as Facebook and Twitter. Sky also offers free live chat option to its customers to get in touch with them. To use this chat feature, click on the link: https://contactus.sky.com/uk . Sky is still on the path of improving their customer services for the people of U.K.
Not Satisfied With Sky Customer Service? Want To Get Your Sky Subscription Cancelled ?
If you are having second thoughts or unsatisfied with the services, you can cancel your services with Sky. To cancel call Sky customer services department on 0844 385 1222. Irrespective of your reason behind cancelling the services, just give a call on this Sky contact number. Contacting this number will get you in touch with an advisor who will help you to unsubscribe Sky services. Customers who are looking for an up gradation of their plans can also phone on this telephone number. Provide your Sky account number to the representative so it is easy for him/her to quickly upgrade your package. With the competitive rates offered by Sky, sometimes customers can get cheaper services from a different company, in that case he/she can unsubscribe these services by calling on Sky phone number
You will get a confirmation mail from Sky that your services are cancelled. If you are unhappy with technical services, you can complain about it to the Sky advisor. In scenarios where you have applied for Sky services and then you have changed your mind, call on Sky customer support number to cancel your services. Reach out to Sky customer support executive if you want to stop the cancellation process and restore the Sky services at your address. To know about any outages or work in your area, call Sky team on customer support number: 0844 385 1222.
Contact Sky Customer Service
Our site is totally based on the reviews given by users so you can never feel that we are offering any fraud information about the company and its customer services. Now coming to your queries related to Sky services, the best way to get it solved is by dialling the Sky customer service number: 0844 385 122. This number directly connects you to the well trained and professional Sky experts who are available for assistance from 8:30 am to 11:30 pm, seven days a week. If you are dialling the number provided above then enter your primary phone alongwith the area code if you are calling from landline phone. Now press the following options as per the nature of your query. Kindly go through the options mentioned below:
- Press 1: For your Sky bill related problems.
- Press 2: To subscribe or upgrade your Sky services.
- Press 3: For Sky Moving Home assistance.
- Press 4: To downgrade your services or unsubscribe Sky services.
- Press 5: For queries related to your Sky Tv.
- Press 6: Queries related to your Sky broadband or phone service.
Fed up with your daily tv problems? Want to contact the Sky tv customer service department for your tv problems? Want to switch to Sky tv services? If you have any of these questions or the answers to all these questions is yes. Then we have a really good news for you. The news is this that now you can get all your Sky tv queries solved by contacting the Sky tv uk customer service numbers given below:
- Sky Tv Problems: 03300 412 526.
- Sky Tv PIN Queries: 03300 412 527.
- Sky Viewing Card Problems: 03300 412 528.
- Sky Tv Information: 03300 412 529.
- Upgrade or Subscribe Sky Tv Services: 03300 412 531.
- Unsubscribe Sky Tv Services: 03300 412 532.
- Downgrade Sky Tv Services: 03300 412 533.
- Sky Store: 03300 412 535.
- Reschedule Tv Engineer Appointment: 03300 412 534.
Dial the respective Sky contact number as per the nature of your query mentioned above. If you have any other question or if your query is not mentioned on this page, then you can use the official Sky customer service phone number which is 0844 385 1222.
Sky Tv Contact Number Call Rates
Its very important for everyone to know about the call charges before calling the Sky cable customer service numbers. So that is why our site is committed to give you some insight of call rates that will be applicable when you call any of the Sky tv phone numbers given above. Keep one thing in mind that if you have Sky Talk phone services at your home then you will not be charged for any calls to any of the phone numbers mentioned above. However if you are calling from any other UK landline or mobile phones, then you will be charged as same as calls to UK localised numbers 01 or 02.
Sky Tv Bundles
You can choose from six different Sky tv services available in UK. To know more about each service, feel free to drop a call on the Sky tv phone number. Whether you want to upgrade or downgrade your current services, the Sky customer service number is very useful and easy to remember. Now coming to the various Sky tv services, you can check out all the six tv bundles offered by Sky:
- Original Bundle: Get a Sky Tv Original Bundle and enjoy 270+ channels that includes various Sky channels such as Sky ATLANTIC, Sky Arts, Sky 1, Sky LIVING etc. The price of this bundle is £20 a month that includes free Sky+ HD box with a storage capacity of 2TB.
- Variety Bundle: This bundle is especially for those who like to watch music related shows, drama and much more. This package is available for £32 a month that includes a free Sky+HD box to watch 300+ channels.
- Family Bundle: This bundle is especially for those who do not want to compromise in video quality. That is why this package offers 50 HD channels including in a bundle of 350+ channels. Get this bundle at a price of £38 a month.
- Sky Movies Bundle: Keeping the movie freaks in mind, Sky has come up with this bundle. Now watch your favourite movies with the Sky Movies bundle and enjoy upto 1000 movies on demand that too in all HD quality. This package includes 270 channels that consists of 11 Sky Movies channel in HD. The price of this package is £38 a month.
- Sky Sports Bundle: For all the sports freak, you don’t have to go anywhere as all your favourite sports channels are included in this bundle. Enjoy upto 116 Premier league games in this package that includes 270 channels. This package also includes the official 7 Sky Sports channels. Get this package at a price of £47.50 a month.
- Complete Bundle: Actually this bundle is a package of Family bundle plus Movies and Sports. Get this bundle at a price of £80 a month. You will get 350 channels which includes 11 Sky HD movies channels + 7 Sky Sports channels.
Every Sky + Bundle Comes With:
If you are wondering what your Sky tv services include with every Sky tv packages, then you can check this out under this article. Usually your Sky tv services comes with the following:
- Sky+HD 2 TB box: With this box, you can play, pause or rewind your live tv recordings. The storage capacity of this box is 2TB.
- Catch Up Tv: If you have missed any of your favourite show, then you can catch up the latest episodes from last thirty days.
- Sky Go: Watch any of your favourite shows on your wireless devices such as smartphones or tablets. You just have to download the latest Sky Go app on your phone.
If you have any query or question regarding Sky tv services, then the best way to get it solved is by using the Sky customer service contact number mentioned on this site.
Reporting Tv Problems To Sky Customer Service Department
If you want to report any problems related to your tv service, you can simply give a call on the Sky contact number and sit back, relax and let the Sky engineers do their work. The Sky customer service department does not only solve the outages problem in your area but also signal related issues. Request an information about the outage work going in your area. The Sky customer support agent will help you with all the information including timings and other important information. In case, you need repair for your tv or Sky dish, use the free Sky customer services number for tv related problems.
It is a new home entertainment services from Sky with which you can watch your recordings in any part of your home. This service comes with a fluid viewing technology where you can record up to four channels and watch the fifth one. Sky term it as “Entertainment all in one place”. The starting packages of Sky Q is £44 a month. The new sidebar on your tv makes it easy for you to access all the Sky Q apps. With Sky Q, pause your recordings in one room and resume it on another.
Get all the queries related to your Sky internet solved by dialling the Sky internet phone number. Following are the different Sky internet customer service numbers that will help to get your internet problems solved. Checkout the numbers mentioned below:
- Sky Broadband Problems: 03300 412 544.
- Sky WiFi Queries: 03300 412 545.
- Sky Email: 03300 412 546.
- Upgrade or Subscribe Sky Broadband Services: 03300 412 547.
- Unsubscribe Sky Broadband Services: 03300 412 548.
- Downgrade Sky Broadband Services: 03300 412 549.
- Report Miscategorized Website: 03300 412 551.
- Sky Broadband Pro: 03300 412 552.
With the Sky phone numbers mentioned above, now it is easy to get connected to the respective Sky broadband department. The best timings to call at the Sky broadband customer service telephone number is from 8:30 am to 11:30 pm. Sky provides two types of internet services Broadband and Fibre. Usually customers do not have to pay for the broadband service provided that they pay the line rental charges every month. The Sky contact number given here can be used to connect to the representative who will explain you about all the charges. Ask all your questions to him or her and expect them to solve your problem as quickly as possible.
What Is Offered In Sky Internet Services?
The main differences between each of the available option is downloading speed and the data usage. The broadband services are available with unlimited usage but you need to make a choice between two available fibre options. In case you are finding it difficult to choose between any two options, you can simply contact Sky broadband tech support.
- Sky Broadband Unlimited: This package is free for 12 months but you need to pay the Sky Line Rental fee which is £17.40 a month. In this deal, you will get 17 mbps of downloading speed + unlimited usage + 12 months contract period.
- Sky Fibre: This service is available at £5 a month for first 12 months and then £10 a month for next 12 months. The Sky Line Rental charge will be £17.40 a month. Enjoy the downloading speed upto 38 mbps with a data allowance of 25 GB, all this is included in 12 months contract.
- Sky Fibre Unlimited: Get this deal at £10 a month for first six months and £20 a month for next six months. The Sky Line Rental fee will be £17.40 a month. You will get up to 38 mbs of downloading speed with unlimited usage and 12 months of contract period.
You Don’t Have To Do Anything Much
Now switching to your favourite Sky internet services is very easy and hassle free. This is possible only with the help of Sky Switch Squad. If you are subscribed to any of the UK telecom companies such as EE, BT or TalkTalk, the Sky Switch Squad will deal with your current service provider and help you in switching to the Sky services. To contact the Switch Squad department, call the Sky contact number at their opening timings.
Your Sky Internet Comes With
If you have opted for any of the Sky internet services, then get ready to enjoy the following benefits:
- Sky Broadband Shield: It is an online feature that is available with all the Sky internet packages and that too at no extra cost. This keeps your and your family data secure online. This feature gives you freedom from all the phishing and malware infected sites.
- Sky Hub: With the Sky Hub, you can enjoy wifi throughout your phone and all is included in your Sky broadband services. If you are not satisfied with the normal router, then you can subscribe for the fastest Sky hub known as Sky Q.
- Sky WiFi: If you have opted for the Sky broadband unlimited, then you can get online at over twenty thousand wifi locations across UK.
- Sky Yahoo Email: Send and receive your emails by creating a Sky yahoo email id.
How To Report Your Sky Internet Problems?
In cases when the internet services are not functioning properly, then you need to report the problem to Sky customer service department. Make sure you call on the official Sky internet customer care number that is mentioned on this page. Calling on this contact number will give you an opportunity to speak to one of the Sky customer care representatives. If necessary you can also schedule an engineer appointment at your home. For that also you need to give a call on the Sky internet contact number. Get in touch with the Sky engineer if you are having other problems such as unable to connect to the Sky wifi, Sky email not working etc. Mostly it is seen that the queries are solved on the phone itself. But for that one should have the official Sky contact number which is shared on this page.
Unable to make calls to your near and dear ones? Are you frustrated with the daily phone problems? Want to get an immediate support? If you are facing any of these situations, then you don’t need to worry about it anymore. We will be sharing the Sky talk contact number with you that will help for getting instant support. Each and every Sky talk helpline phone number given below will connect you to the highly trained and professional Sky talk customer service team members. Kindly go through the numbers mentioned below:
- Sky Talk Problems: 03300 412 553.
- Upgrade or Subscribe Sky Talk Services: 03300 412 554.
- Unsubscribe Sky Talk Services: 03300 412 556.
- Downgrade Sky Talk Services: 03300 412 557.
If you want to call on any of the Sky talk phone number mentioned above, then make sure you are calling at their opening timings which is from 8:30 am to 11:30 pm, seven days a week.
Sky Talk Services
If you are looking for landline phones either at your home or in your business, then go for the Sky talk services. There are various packages offered by Sky for its phone customers and the plus point is that if someone wants to contact the Sky customer service department, it is free to call from all the Sky phones. The Sky talk contact number given here can be easily contacted from any part of UK. This number is not only for subscribing Sky phone services, but one can also use the Sky talk customer services phone number for technical support. Get in any touch with the Sky customer support to know about the latest information regarding promotional deals and discounts. Get your phone services that offers low or free calling rates. Most of the services plans includes within UK. One can also visit the official website of Sky to know about latest deals of Sky talk services. In case of confusion while selecting the package, feel free to call the Sky talk contact phone number. Get these services from as little as £4 per month. Always keep in mind that the line rental cost will be charged additionally. Take help from Sky support team in case of any guidance or any query.
Sky Talk Plans
If you want to know about prices of various Sky talk plans, then kindly go through the description given below:
- Sky Talk Evenings & Weekends Extra: This package is available for £4 per month. Make sure you are aware about the Sky line rental charges which is £17.40 per month. This package allows you to make calls at the price of 11.5p a minute for both landline as well as mobile phones. However the international calls will be charged according to the standard international rates.
- Sky Talk Anytime Extra: Get this package for £8 per month. You will also have to pay the Sky line rental fee which is £17.40 per month. Feel free to make calls to all the UK landline as well as mobile phones. The rates are included in this package only. In scenarios when you are making an international calls, then you will be charged as 2p/minute. It is applicable for 22 countries. To know more about the countries, you can call on the Sky contact number or visit the official website of Sky.
- Sky Talk International Extra: Subscribe this package for £12 per month. You need to pay a sum of £17.40 per month as a Sky line rental fee. This plan is basically for those who make more international calls as compared to local calls. The international call rates are included in this package and you can make calls up to 50 destinations.
Contact Sky Customer Service For Sky Talk Problems
It is sure that one time or the other you will have problems with your phone services. But you do not have to worry or overthink about it anymore as we will help you to get connected to the Sky technical department. You just need to choose any of the above Sky phone number depending upon the nature of your problem. In case if you are connected to the wrong department, expect Sky customer representative to transfer you to the right department within no time.
Sky Tv Apps
Sky tv app unable to function on your smartphone? Don’t know where to get the Sky tv app? Unable to operate Sky tv app? In any of these cases, you need to call on the Sky tv apps contact number shared here. Reach the Sky customer service team by dialling the phone numbers as per the nature of your query.
- Sky Tv Apps Problems: 03300 412 568
- Managing Your Devices: 03300 412 569
The above mentioned Sky numbers will help you to connect to their customer care department where you can get all the problems related to Sky tv apps solved.
Get the latest app of Sky tv on both your Android as well as iOS devices. In case you need additional information, you can always dial the official Sky contact number that is given here.
Sky Tv App For iPhone or iPad
Whether you are living in UK or Ireland, you can get the latest app of your Sky tv
On your Apple iPhone or iPad. To download this app, the basic requirement is that the iOS version must be higher than iOS 5. Once your app has been downloaded, you can easily access the Tv guide and complete the recording process. To start using this app, you will require the Sky iD username and password.
Sky Tv App For Android
To download the app for your android phone, make sure the OS version is 2.2 or higher than that. After downloading the app, you will be easily able to access the tv guide and also record your favourite programmes. To use this app, the network should either be connected to an uninterrupted wifi signal or with a 3G/4G signal. Get started with the Sky tv app by entering your Sky iD username and the password.
Remote Control Feature
You will see an icon of remote control situated on the navigation bar once you are signed into your Sky Tv app. Your device will start working as a remote control once you tap that icon or select the channels icon. You will see “Show Gesture Guide” that will help you with the instructions to how to use your phone as a Sky tv remote.
Control Sky Planner
You can easily access your Sky Planner with the help of your Sky tv app. The first thing you need to do is launch the Sky tv app on your phone and then navigate to the menu. On the menu, you need to select the Planner icon. After choosing the option, your app will start searching the Sky box and then show the Planner.
In order to manage your recordings, the first and foremost thing you will need is to open your Sky tv app. After opening it, tap on the Sky logo and then go to the settings. After the settings option, you need to click on the Remote Record icon. Enter your Sky iD username and the password to access the settings.
If you would like to manage your recording settings, the first step will be to open the app and click on the Sky logo. From there, you should proceed to settings and then click on the Remote Record icon. You will then be asked to enter your Sky iD and your password. If you prefer, you can also manage these settings online after signing into your Sky account.
Cancel Recording Requests
To cancel your recordings you can either use your Sky box or Sky tv app. Make sure your wireless device is connected to the box. In case you want to switch between the boxes, you will have to change the settings by clicking on the “menu” and then “settings” option. After the selection is made, now you can easily manage the scheduling of that specific box.In case of any help you can get in touch with the Sky customer service representative.
For any reason if you wish to cancel any of the Sky services, then you need to contact Sky team. There can be many reasons why one should cancel the Sky services such as high price, services not working properly or average after sales service. In any of these cases it is advisable to use the phone services to cancel the packages. Below you can check different cancellation numbers depending upon your Sky services.
- Cancel Sky Tv Services: 03300 412 532.
- Cancel Sky Broadband Services: 03300 412 548.
- Cancel Sky Talk Services: 03300 412 556.
- Cancel Sky Home Move: 03300 412 566.
Unsubscribe your services by calling on any of the above Sky cancellation number. Timings to call these numbers are from 8:30 am to 11: 30 pm, seven days a week. Before calling make sure you have the account details with you so that it would be easy for the Sky executive to cancel your services quickly.
How To Cancel Sky Subscription?
Although the process for cancellation is very simple but we are sharing some steps with you that how the cancellation process goes on:
- First of all you need to call on the dedicated helpline numbers that are shared above to cancel your Sky subscription.
- It is always advisable that before you cancel the direct debit, you consult the Sky advisor.
- Once you call the Sky helpline number for cancellation, the advisor will inform you about any additional fee that you owe.
- When you are discontinuing the service in between the contractual period, you may be charged some early termination fees.
- When you contact Sky for cancellation of services, the representative will ask you about the reason for cancelling the services.
- The representative may also offer you better deals in case if you want to change your mind.
- In case you are switching to an alternated device, then you will need a MAC code.
- After that you will have to confirm the cancellation.
- You will have to provide thirty one days of notice period to Sky before cancelling the services.
There are cases when you want to cancel your services in between the contract, in that case you will be charged a cancellation fee. Most of the Sky services come with a contract period of 12 months or 18 months. At times if you still want to cancel your services in the middle of contractual period, the Sky representative will tell you about the cancellation charges. Normally the cancellation fee is based on the following:
- The amount of time which is remaining in the contractual period.
- The services you are using.
- The amount of money that you have already paid or you have been billed during the cancellation billing cycle.
Your cancellation charges will be based upon the number of days remaining in your contractual period. The charges which have already been paid in the term will be taken into the account. If you have any questions or queries related to the cancellation fee, just drop a call on the official Sky contact number.
Sky TV Cancellation
In order to cancel your Sky Tv service, you will have to contact the Sky customer service department. To contact the Sky executive, there are two options, one is over the phone and other is over the free chat service. The opening timings for chat service is from 8:30 am to 8 m, seven days a week. If you are making a call from your Sky talk phone, then you will not be charged any cost. However calls from other phones will be charged as per the standard national rates. Cancelling the service can also be done by sending email to the Sky customer support email address.
Sky Broadband And Sky Talk Cancellation
If you want to transfer your broadband as well as phone services to other companies then you need to contact Sky department. In these cases you will have to talk to the Sky UK customer service representative to cancel either both your services or any of them. If you are not moving to a different provider that is not Virgin Media cable service, then you don’t have to necessary contact Sky department. You have to submit your order with the other company instead of cancelling the services entirely. For cancelling the broadband as well as phone services, call the Sky representative or chat with him or her using free chat The hours to contact through chat are from 8:30 am to 8 pm.
If you have changed your mind and want to keep the services, then you can revoke the cancellation. For this you need to call on the Sky customer service phone number mentioned on this page. The Sky engineer will make the necessary changes to your account and makes sure that your services are not cancelled.
Sky Cancellation Requirements
You need to very well keep this thing in mind that in order to cancel your Sky services, you will have to submit a cancellation request. While calling the Sky phone number, you need to provide the account details so that the agent can start the process of cancellation. When you cancel the services before the cancellation period, then you will loose all the discounts and on top of that you will have to pay the early termination fees. A simple call to the Sky representative can eradicate all the doubts and queries in your mind. If you are a new customer and you are cancelling the services within thirty one days of becoming a new customer, then you need not to contact Sky. Always remember that you do not cancel the payment arrangements until the final bill is paid.
What Happens When You Cancel Your Sky Account?
- Cancellation Period
- Once the cancellation process has started, you will go into a thirty one day cancellation period.
- The customers will have full access to their services till midnight of the final day period.
- Final Bill
- The customers will be billed for full month ahead.
- After the services have ended, your account will be evaluated by Sky and the payment will be credited back for the cancelled services to the customer’s account.
- It is always recommended that you do not cancel your Direct Debit or any payment arrangement until the cancellation process is completed.
- If there is any credit in the Sky account it will be refunded back to the customer’s account just after forty five days.
- In case if you have cancelled the Direct Debit when there is an outstanding balance, then your account will go into debt.
What Things Are To Be Considered Before Cancelling Sky Services?
The things you need to consider before cancelling the Sky services:
- Cancellation During Cooling Off Period: You can cancel your services before providing any specific reason. The cooling off period is within fourteen days of the starting date of the contract.
- Cancellation Free After Contractual Period: Once your contractual period is over that can be either 12 months or 18 months. You can easily cancel the Sky services without any penalty.
- Get The Confirmation By Post: Once the cancellation process is completed, then you will get a confirmation from Sky via post.
- Continue Using Sky Email Address: Keep on using your Sky email address without any extra charge. Just keep in mind that you need to sign in regularly to keep the account active.
- Return The Equipment: After the services are cancelled, then you have return back the equipment.
Choose Your Own Method To Contact Sky
The Sky customer service team can be reached for any queries as long as they are related to the Sky services. There are various methods or we must say tools to get in touch with the Sky department. Use the Sky contact number listed on this page to speak to the representative directly. Whether it is to make changes on your account or you are having any technical query, the Sky representatives are available via three channels: phone, chat and email. One cannot miss out the chance to speak to the experts over the phone as all the numbers given on this page are direct dial and has negligible waiting time. Always remember, that the person contacting Sky by phone must be 18 years old or above and should have the owner’s permission to call on his behalf. Charges will be applicable as per the phone services you are using. If you are calling from your Sky landline phone, then you will not be charged even a single penny. However, calls from other networks depend on your call packages plus your phone provider’s access charge.
When you contact Sky by email then make sure you provide the complete details of your problem as early as possible. This will not only help the Sky customer services executive but also helps you to avoid multiple messages to the Sky department. Normally the email messages are catered by the same person as they are familiar with the day to day problems of users.
The chat option is available from 8:30 am to 8 pm, seven days a week. To use this feature, you need to visit the “Contact us” section, select the query and then choose the option for chat. You will see a pop up box appeared on the screen, this will indicate that you are connected with the Sky representative. The result n chat is similar to that of phone because the representative is live with you. The cost of this service is free but you need an uninterrupted connection while talking to the representative. At times you may face trouble while connecting to the expert on chat. In that case, it is recommended to use the official Sky phone number which is 0844 385 1222.
This topic is best suited for those who are not satisfied with the Sky services and want to make a complaint to the Sky customer service department. If you are unsatisfied with the services or had a bad experience, make a complaint to the Sky customer representative. To make a complaint, use the phone numbers mentioned below depending on the nature of your complaint.
- Complaints Related To Sky Tv Products: 03300 412 558.
- Complaints Related To Sky Broadband: 03300 412 559.
- Complaints Related To Sky Talk: 03300 412 561.
- Complaints Related To Sky Tv Apps: 03300 412 562.
Use any of the above Sky complaints phone number to get in touch with the senior executive and ask for the resolution to your complaints. In doing so you will easily be able to share your concern with the customer representative. Expect the resolution to be favour in for both the company and you.
Online Sky Complaints
You can also submit your complaints online. The sky advisors are available online to provide resolution to your complaints. Normally the complaints are related to broadband, phone, tv and billing services. Once you choose the option, you will be able to connect with an advisor.
Sky Phone Complaints
Get resolution to all your complaints over phone. There are different contact numbers available to make complaints to the customer representative. Keep in mind that your calls will be recorded for official purposes such as training process.
You can also make a complaint while calling on the official Sky phone customer service number given on this page. You will be sharing your call with the Sky customer support representative who will be investigating your complaint and will work towards the resolution as quickly as possible. If necessary, your call may be transferred to higher authorities or transferred to other departments for quick resolution. In scenarios when your problem is not solved in one phone call, then the representative will let you know about the status of your complaint. You can also call the Sky complaints phone number if you didn’t get a call from the representative.
Send your complaints in written and post it at the following address:
Sky Subscriber Services Ltd,
PO Box 43,
Your complaint will be reviewed by the Sky complaints customer service executive and he or she will notify you once the complaint is processed. Sky promises to investigate your complaint to the full core. In most cases, the agent will phone you from his or her side once they reach the resolution.
Telephone Transfer Complaints
In case you have set up a transfer of your existing telephone number, but your number was not transferred from the department. Then you can make a complaint to the Sky customer representative. The complaint of yours will be accepted and you may be entitled for the compensation for each day. Normally the compensation is based on the daily cost of the line rental. Usually the compensation is offered via reducing your Sky bill.
Resolution Time Period
Sky will do whatever is required for a proper resolution for its customers. Emergency cases such as services outage, the company makes it a first priority to get the complaints solved quickly. Sky claims that their complaints department are trained to resolve the complaints within ten working days. There can be scenarios when the complaints process may take a longer time than the normal complaint period. However, you do not have to worry as you will be informed about the duration and status of your complaints from the Sky representative. If you didn’t get a call or there is gap in the communication, you still can use the Sky complaints department phone number.
If your complaints are not resolved within the specified time given by Sky executive or within eight weeks, you have right to complain in the Ombudsman department. You will also get a letter from Sky that they are unable to come to a proper resolution for your complaint and you can seek help from Ombudsman complaints department. This department does not work for personal favours but take decisions on the evidences given by both the company as well as the customer. Expect a new decision from the Ombudsman department and Sky will have to follow the decision made whether the resolution is in your favour or of Sky’s.
In case you want to reach out to the Ombudsman department, you can reach them over the phone or via email or post. You can find the phone number to contact the Ombudsman department on its official website. In case you want to send an email, send it at email@example.com . To send the complaints through post. You can write it at the following address:
P O Box 730,
Sky Accounts And Billings
All the customers have an online account to manage their services and bills online. Mostly the things are done online but the main question is what happens when you are unable to access your online account? In cases like these there are two options available for you the first is to retrieve your login details online or the second one is to contact Sky customer service department for assistance. If you are using the second method, then you need go through the Sky phone numbers that are given below:
- Queries Related To Accounts And Billings: 0333 202 2133 or 03300 412 536.
- To make changes to your online account: 03300 412 537.
- For Introductory Offers: 03300 412 538.
- To Track Your Order: 03300 412 539.
- Sky Protect Insurance: 03300 412 541.
- To Report About Deceased Account Holder: 03300 412 542.
- To Know About Sky Terms And Conditions: 03300 412 543.
If you are calling on the Sky account and billing number, then make sure you are calling at their opening timings which is from 8:30 am to 11:30 pm (Monday To Saturday). The Sky account and billing contact number is free to call from any of the Sky landline phones and are charged according to the standard rates if called from another UK landline and mobile phones.
You pay for your services in advance. The charges will include the fixed subscription price and other purchases. The other purchases includes renting a movie from the Sky store. In case you have questions regarding your bill, you can consult to the Sky billing department representative that is available on any of the Sky customer services phone numbers mentioned above. Once your Sky services are active, you can easily view your Sky bills by logging into your account. You can see the bills posted on your account 2 weeks before the payment due date.
To access their online account, the customers will need their Sky iD and password. The Sky account will start functioning once the services are active. For accessing Sky online services such as Sky Go and My Sky, you will require the Sky iD. The Sky Tv apps will also require your Sky iD username and the password. The iD will be directly linked to your account for your address details. The primary account can be set up only by a single person and it is linked to the first user who created the iD. One can create nine secondary iD’s once the primary iD has been created. Only the primary account holder has the complete access to the account. The additional users can get their iD setup either by the primary account holder or they can request an access on their own. If the second option is chosen then the primary account holder will have to approve the request and after that he or she can choose the amount of data the secondary user can access on the account.
Bills & Payments
Sky users can easily view their latest and 11 previous bills on their online account. In case the customer is not signed up online, then he or she can click on the “Sign Up” option located on the Sky official site.After signing in, you need to click the option “My Account” and then go to “Bills & Payments’ section where you can easily view the bills. Make amendments to your payment methods, change the date, paperless or paper billing, all this can be done once you are signed into your account.
Once the services are activated none of your payments will become due. You will get a billing statement that will give you an insight of your charges. You need to pay the first payment after two weeks of the date when your services begun. In case you want more clarity about your first bill or have some questions in your mind, then you simply give a call on the Sky billing contact number given on this site. The second bill would be arrived just after 14 days of your first bill. The second bill will be for a full month that includes the charges of the next month service as well. Your third bill will include the sum of all the services and subscriptions for the next month. From this bill, you can expect the amount you will have to pay monthly.
If you have missed the due date, then you will be charged a late payment fee. Currently the late fee charged by Sky is £7.50. Always remember that the VAT is not included into your late fee. The late fee charges will be shown on your bill once the payment has been made. Before adding these charges, you will be contacted by the Sky customer service department. In case of a debt, you have to pay an extra amount to the company.
Struggling To Pay Your Bills
Get in touch with the Sky representative if you are facing some financial problems while paying your Sky bill. This can also help you to avoid your late fee charges. By signing into your online account, you can set up a spending limit and if there is a raise in the amount, then the company will inform you about it. Always remember that there will be no impact if your bill is exceeded then the spending limit. Sky has basically set up this service for the convenience of their loyal customers. With the Sky billing phone number handy, you can easily set up the hard spending limit. Once the limit is set up, your services may be restricted if your spending limit is exceeded. If you have Sky talk services at your home, you can still make calls on the emergency phone numbers or call at Sky free phone numbers. You cannot even access the incoming calls on your Sky talk phone.