Npower Contact Number – Gas & Electricity Complaints

Npower Standing Up For Customers - Npower_contact_number

Need to contact RWE Npower ? We’ll give you the right Npower contact phone number For all your general queries & gas and electricity complaints regarding the services offered by Npower, you can call the Npower customer service free number 0844 381 9900.  Your call will be connected to the Npower professional team member who will assist you in solving the problem. For queries regarding your Npower bills and meters call  . You can call the Npower contact us number at the following opening timings:

Weekdays: 8 am to 8 pm.

Saturday: 8 am to 6 pm.

RWE Npower Customer service Number

0844 381 9900

Calls cost £0.7 per minute plus your providers access charge. You must be at least 18 years of age and be the bill payer or have the bill payers permission to use this service. We are not affiliated with this or any other company listed on this website

There will be no call charges if you are calling them from your landline. However the standard charges will be applied if you call from mobile phone. While calling the Npower customer service number, provide the account number of your Npower account for quick solution to your problem.


What is RWE Npower?

Npower is an energy company based in U.K. Npower provides electricity to their customers, supplies gas to both homes and businesses. It also has its own power stations, where electricity is generated and then supplied to the customers. Npower is one of the largest energy suppliers in U.K. As a result, they have a dedicated and a vast customer service department. The customer service department constitutes skilled and technical advisors who resolve each and every query of the customer. When you call Npower customer service, it will put you through an automated system. After that you can choose the specific department based upon your query. If you happen to connect with the wrong department then the npower customer service advisor will redirect you to the correct department. The npower customer service team tries its best to help its customer resolve their queries and provide customer with the quick solutions.

Find more info: npower wikipedia

Npower Customer Service Contact Number: 0800 073 3000

It is advisable to contact npower through phone. You can also contact npower customer service team through social media – Twitter, Facebook. If you want to get in touch with npower customer service team, you can also shoot an email discussing about the issue you are facing. If you are contacting npower customer service team through phone, make sure before you call you have unique customer number or agreement number handy.

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How to contact Npower customer services?

You can contact Npower in any of the following cases mentioned below:

  • Submit your Npower meter readings.
  • To know about Npower current offers and new tariffs.
  • If you want to update your billing details.
  • Cancel your Npower subscription.
  • If you want to switch to Npower.
  • Make a complaint.

While contacting the customer service team, provide all the information regarding your query to the Npower customer representative.

Best way to get in touch with the Npower customer services team:

If there is any emergency condition such as gas leakage or any serious trouble related to electricity, it is recommended that you contact the Npower customer service number as soon as possible. If you have any general query, you can contact the Npower team on social media or via email. If you call the customer service team, you need to provide your “unique customer number” or “agreement number”. Use the free live chat feature if you are unable to access the phone facility. If you want a technician visit at home for your boiler service, you can call the Npower hometeam number on  0844 381 9900(from a mobile). The Npower customer service team will help you with the boiler service queries and will also book a service appointment.

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npower customer service contact number complaints

Npower Contact Number

Npower has setup dedicated phone numbers for specific departments. The Npower Contact Details are mentioned below:

  • For Billing queries:

If you have a bill issue or your bill is higher than usual, you can talk to the customer representative on Npower telephone number:

0844 381 9900

Timings: Weekdays- 8 am to 8 pm.

Saturday- 8 am to 6 pm.

  • For making a complaint:

Not satisfied with the services and want to make a complaint to Npower. Call the npower complaints numbers mentioned below:

  1. For gas and electricity complaints, call 0844 381 9900 (from mobiles). Timings to call this number are: Weekdays- 8 am to 8 pm and on Saturday- 8 am to 6 pm.
  2. For boiler complaints, call 0844 381 9900(from mobiles). You can call these numbers on Weekdays from 8 am to 8 pm and on Weekends from 8 am to 5 pm.

Make sure you have your Npower account number handy before calling the Npower Contact Us numbers.

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  • For Submitting meter readings:

To submit your Npower meter readings

Npower Customer Service Number

0844 381 9900

Timings to call this number are:

Weekdays- 8 am to 8 pm.

Saturday- 8 am to 6 pm.

npower contact phone number

  • If you are moving home:

If you are moving to new address, inform the Npower team as soon as possible. You can inform the team maximum upto four days before moving to new address.

Download Npower’s guide On Treating Customers Fairly’. (PDF)

Npower Phone Number

0844 381 9900

Before calling the npower business contact make sure you have the latest readings of your meter as well as the Npower account number. Call this number at the timings mentioned above.

If you want to subscribe Npower services, you can contact the Npower representative. To switch to Npower, call the company contact number:

 . The timings to contact this number are mentioned below:

Weekdays- 8 am to 8 pm.

Saturday- 8 am to 6 pm.

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The representative will provide you step by step guidance to sign up for Npower services.  If you are unable to access phone, you can use the Npower free chat service to speak to an expert and know about the procedure to sign up for Npower. Queries regarding your online Npower account can also be solved over the phone, you just have to call the right Npower phone number:

Contact Npower Customer Support

0844 381 9900

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